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Southern Light Solar

Solar Companies in New Bedford, Massachusetts
Ranked #6 in New Bedford | Grade C+
3.50 (14 reviews)

Southern Light Solar

Southern Light Solar manages solar projects from site assessment through final utility approval, aiming to make the process straightforward for homeowners and businesses. The New Bedford, Massachusetts office is open Monday through Friday, 9 AM to 5 PM.

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Why Homeowners Choose This Business

Local crews familiar with New England roofs and permitting help streamline projects from assessment to interconnection. The company coordinates with utilities and provides clear next steps during each phase of the project Local experience that helps homeowners across New Bedford, Massachusetts compare a more region-aware provider.

Service Area

Projects are completed across the SouthCoast, greater Massachusetts, and Rhode Island.

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  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Establishment
  Point Of Interest
  Renovation Services
  Solar panel installation
  Rooftop solar
  Commercial solar
  Installations
  Residential solar
  Solar design and permitting
  Solar Interconnection
  Grid-tied solar
  Solar monitoring setup
  Ground-Mount Solar
  Solar Energy Systems
  PV System Installation
  Utility net metering

Services include solar PV system design, rooftop and ground-mount installation, interconnection coordination, and monitoring setup for residential and commercial properties.

Reviews

Customer Reviews

Ken Klatt
Had the solar panel system installed a couple years ago. Was touch and go to get it up and running by the SREC time frame, to get the credits. Completed within hours of the deadline, even though it was a deal 4 months prior. Now system…
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Had the solar panel system installed a couple years ago. Was touch and go to get it up and running by the SREC time frame, to get the credits.
Completed within hours of the deadline, even though it was a deal 4 months prior.
Now system says " not reporting " ( not producing) called Southern Light 4 times within 2 days without a call back.
I can understand being busy, possibly short staffed. But to not return my call is not acceptable. I went to the business address to talk with someone, it is basically a mail drop at a locked door at a warehouse
So no attempt to satisfy a customer after the sale.
Where is the basic common business courtesy? I say do not do business with Southern Light Solar!
While waiting for a call back, I randomly called Isakson Solar, who answered the phone! Talked with Ryan, said even though they used different solar technology he would look at my system and help me.
So another company who didn't install my system was willing to help while Southern Solar never even called me back!
David Chuma
I signed a contract with SouthernLight Solar to install 36 panels on my property in April of 2019. After major delays the panels were placed on my roof in November 2019; But I had to wait until March of 2020 for the system to be interconne…
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I signed a contract with SouthernLight Solar to install 36 panels on my property in April of 2019. After major delays the panels were placed on my roof in November 2019; But I had to wait until March of 2020 for the system to be interconnected. Immediately after interconnection one array of 12 Panels had production issues. To date I am still waiting on SouthernLight to come fix the malfunctioning 12 panels.

As of now they are not answering any of my calls. My experience with SouthernLight has been horrible; I am considering legal avenues for damages. Even to date, they have failed to submit the proper paperwork for my smart credits. My advice is, had I known this is how things will play out; I would have stayed away form Alex Doucet and Chris Sheldon. Nice salesmen, poor and dishonest workmanship. Stay away.
daniel ferreira
I have had my solar panels since October 2016. It has been everything I could ask for. Besides not having an electric bill anymore, together with the SREC credits It is more than the amount of our solar loan and that's considering that I p…
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I have had my solar panels since October 2016. It has been everything I could ask for. Besides not having an electric bill anymore, together with the SREC credits It is more than the amount of our solar loan and that's considering that I put in a new roof and had several trees removed. It has been a very positive experience and I tell anyone who asks to GO SOLAR! Thank you to the team at Southern Light Solar.
Michael Morley
Southern Light did a great job installing panels to power my Tesla. They were super helpful in figuring out a workable solution for my roof orientation and implemented it perfectly. Very happy with the service
Eleanor Perry
We had panels installed on our roof by Southern Light Solar over 3 years ago and successfully received credit for the power until Oct. 2018 but we have not had any credit from them since that time. We called when we returned home in April,…
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We had panels installed on our roof by Southern Light Solar over 3 years ago and successfully received credit for the power until Oct. 2018 but we have not had any credit from them since that time. We called when we returned home in April, 2019 and several weeks later an employee arrived and said we needed a new part for the outside meter. This part did not arrive until September but it is now January 2020 and we are still not getting any credit toward our electric bill! I have called the office in New Bedford and talked with Lionel LaFleur several times but recent phone calls are going unanswered and their message machine is not taking messages currently. I have had no choice but to contact the MA attorney general's office about this problem as the company is not doing anything to help us with this issue. I would not give this company even a 1 star!

It is now February 2020 and I still am not receiving any credit from the panels we put on our roof three years ago. The last credit we got was in September 2018! I talked a month ago with the CEO who said they were about to install a new part with no charge to us but we still are not receiving any credit from oiur panels! I have left many unanswered phone calls on their phone but to date have not had a return call. I am very frustrated and do not understand why this company will not fulfill its obigation to us. We have a 25 warranty on these panels so this may require legal action to get what we were promised when the panels were installed on our home.

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Frequently Asked Questions

They design and install grid-tied solar PV systems for both homes and businesses. Projects typically include assessment, permitting, installation, and utility interconnection.

Timelines vary based on permitting, utility review, and equipment availability. Installation is often completed in days, but full interconnection and activation can take several additional weeks.

Yes, they coordinate the interconnection process with the utility as part of the project. Homeowners may need to sign forms or provide account details during this step.

Most asphalt shingle roofs are suitable, and other materials may work with appropriate racking. A site visit helps confirm roof condition, orientation, and shading considerations.

Modern inverters typically include online monitoring so owners can view production data. Setup details and access are provided at or shortly after system commissioning.
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Opening Hours

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
3.50 (14 reviews) Pro Listing
Address
5 Hicks St, New Bedford, MA 02740
Business Type
Service
Website
http://www.southernlightsolar.com/
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