Green Rack Solar

If you're in the PGH area getting residential solar, these guys will treat you right. Scott was my sales guy and he answered all my questions right away. Green Rack was very familiar with the local codes, permits, and forms. Tyler's team put all my panels up in one day and cleaned up everything well. Get your install this year while there's still a great federal tax credit.

From the very beginning, working with Scott, we received great service on our solar journey. The design options were fair, as we other supplier options we pursues through Energysage. We ended choosing the more simple panel design proposed by Green Rack covering 80% of our usage. We ran into odd permitting issues with our house occupancy, and were greatly assisted by Mary to address this city issue. This took us months to resolve, and Mary helped us the whole time. She handled all the solar permitting, without any extra inputs from us. Installation took two trips, as our installation manager Josh found some wrong panels were delivered. Rather than try to make them work, Josh stopped the install, making sure all the proper components were used per the design specs. one week later, the install was completed, by another install team coordinated by Todd the ops manager. Mary organized the final inspections and electric company visits. We had one last issue With the electronic control signals. A text to Scott resulted in the service tech Tyler arriving at the house in less than two hours, troubleshooting the problem (outside in a rainstorm), and getting the new system running, generating our first solar power. It has been over two weeks now, and the system is generating electricity, slightly over the design targets. Perfect! The customer service of each and everyone at green rack was high quality, with fast and friendly responses, and technically accurate content. All coordinated through Scott, a great team indeed. The installers were respectful to our property, and each other. We were glad to have them at our house, for both efforts I highly recommend using green rack for your residential solar design and installation needs .

I have been debating on adding solar panels for a couple years but have been very reluctant because of not having enough background or comfort knowing who are the companies that stand behind what they do. I was given a recommendation from an acquaintance after seeing his install. He highly recommended them and I can say he was right about that. I worked with Scott from sales for several weeks as I asked tons of questions and threw different ideas to find the ideal system. Scott never pressured me into something I was not comfortable with, he wanted to make sure he answered all questions even if it went having to talk to someone else and get back to me. Making sure I was getting a good deal, I did my homework and reached out to other companies. Some pressure you into signing contracts and some are not forthcoming with why they picked the hardware they did. Turns out I am getting what I feel is the best equipment at the best price. Once it was time for installation, Keegan was on top of everything. When he first showed up we walked the whole plan end to end. He made sure to answer all questions and concerns and even gave me options after we looked at some things to possibly make it better. When they had to make some adjustments with the panel layout he walked me through it, explained the reasoning and wanted to make sure I was comfortable with the adjustment. The team did a great job to complete the install in a couple days. Tyler worked with me to make sure that we got the power run back to the house in an ideal way, even boring under the driveway. The team that did the permitting and power company applications kept me informed as the process moved along. The only feedback I would give - west Penn power is slow moving so expect delayed timelines when dealing there. - There was one or two instances where adjustments were made to the original plans. Those adjustments were agreed upon and did not make it to the ops team. These instances were quickly rectified with a couple phone calls. So I don’t mark them for it. You cannot go wrong!

Tony, Zack, Keegan and crew... Everything about this company is phenomenal. They do what they say they are going to do, when they say they are going to do it!! Which is so RARE in this industry. They were on time, professional, friendly to humans and pets, knew exactly what they were doing, made everything aesthetically pleasing and so much more. I highly recommend you ask for them to install your solar.

Alex was the crew lead, I was able to speak directly with all team members, roof guys, electricians..the entire team did a great job in less than ideal weather. They were professional and thorough. All aspects of the Solar Panel installation met my expectations. I would definitely recommend Greenrack Solar.