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Purelight Power

Solar Companies in Salem, Oregon
Ranked #2 in Salem | Grade C+
4.50 (352 reviews)

Purelight Power

Purelight Power’s Salem, Oregon location consults with homeowners on residential solar installations, coordinating design, install, and utility interconnection steps. Experiences reported online vary, so prospective customers may wish to request current timelines and points of contact for support.

Purelight Power business photo 1 - Solar in Salem
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Why Homeowners Choose This Business

Local presence in Salem, Oregon with a dedicated contact line. Ability to discuss system sizing, roof readiness, and interconnection steps before work begins. Homeowners can review recent project experiences and ask about current installation timelines.

Service Area

Salem, Oregon and nearby communities within the greater Marion County area; service availability can vary by utility and site conditions.

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  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more review volume than many local competitors.

Services Covered

  Establishment
  Point Of Interest
  Residential Solar Installation
  Installations
  Solar Panel System Design
  Solar interconnection coordination
  Solar monitoring setup
  rooftop solar Salem
  Grid-tied solar systems
  Solar site assessment
  Solar project consultation
  Solar Permit Coordination
  Solar Panel Replacements

Residential solar consultations, system design, panel installation, monitoring app setup, and coordination for utility interconnection.

Reviews

Customer Reviews

Dave S
I've had Purelight since the beginning of this year. Well, I have the panels, at least. The system hasn't been generating any power for 2 1/2 weeks. I can't get anyone from this company to take a look at it or figure out what's going on. T…
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I've had Purelight since the beginning of this year. Well, I have the panels, at least. The system hasn't been generating any power for 2 1/2 weeks. I can't get anyone from this company to take a look at it or figure out what's going on. They have canceled a couple of appointments on me to service this issue. So, currently I am paying off this solar system that Purelight installed, that isn't working, with no expectation for it to be operational any time soon. During peak solar generation time.

Update: Waiting on service. Could be easy fix or could need equipment replaced.

Update 2: A panel had gone out. Took a while for a replacement part to be procured. Installation of the replacement was quick once it was procured and everything is up and running. Waiting on a disbursement that will cover a portion of the lost electrical generation, but that seems to be taking longer than it should. System is working again.

UPDATE 3: they are now out of business so god help any of us who purchased with them. Should be criminal.
Duane Gay
Started our purelight experience in about February completed on September 19th. What a joke. We were told we would be completed about June. We had the roof and solar done at the same time. Roofers and installers we great. Professional and q…
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Started our purelight experience in about February completed on September 19th. What a joke. We were told we would be completed about June. We had the roof and solar done at the same time. Roofers and installers we great. Professional and quick. I made so many phone calls trying to get things completed. Was told that the project being done by June would allow us to bank some energy for the winter months. Since the project did not complete until September that did not happen. We would go for a month with no calls or anything. I would call and get we will call you in a couple of days. Again nothing. I would try and call them again and no return call. So if you are looking to get solar run from these people. Ohh and there solution to Make it right send me a check for $100. I told the people I talked to I would not even recommend purelight solar to do my dishes let alone my solar.
Duane Gay
There is so much more I could go into but do not feel like writing a novel.

This is awsome 3 weeks after my review my wife reports to me that thier check bounced. Like I said RUN AWAY.
Jeff Randall
I would never use this company as their employee seems to think they can use their company vans for retaliatory behavior. My brother was visiting and he parked his vehicle curbside on a public street. Where he parked happened to be in front…
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I would never use this company as their employee seems to think they can use their company vans for retaliatory behavior. My brother was visiting and he parked his vehicle curbside on a public street. Where he parked happened to be in front of the home of a pure light power employee. The employee’s boyfriend told us that my brother needed to move his vehicle and I told them no as the street is public parking and anyone one can park there, in a retaliatory form the Purelight employee decided to move their company van to the now vacant section of sidewalk in front of my house right under my children’s basketball hoop. Not only did they poorly park, front tire against the curb, rear tire sticking out a foot or more from the curb, but they did not place any cones around the vehicle nor did they seem to care that kids often use that basketball hoop. Fortunately the hoop was raised as high as it goes otherwise the gear on top of the van would have hit the basketball hoop. This alone will deter me from ever using services from this company. I will be filing a complaint with city code enforcement in the morning. This company should educate them employees on how to properly park their service vehicles.
Miguel Ibarra
We’ve had plenty of salespeople come to our door over the years and we usually turn them away. But when Cesar from Pure Light showed up, his vibe was different. He was super chill and respectful, not pushy at all. He explained everything c…
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We’ve had plenty of salespeople come to our door over the years and we usually turn them away. But when Cesar from Pure Light showed up, his vibe was different. He was super chill and respectful, not pushy at all.

He explained everything clearly and made way more sense than anyone else we had talked to. We ended up going solar with them and we’re seriously happy with how it turned out.

We even had them redo our roof and that went great too. Everything was smooth and now our house looks amazing and works better for us. Definitely recommend.
Joel Salter
Madison provided me with the answers to the questions I had. I now feel comfortable with the decision I made to have the system installed on the house. She got me set up on my phone to observe the system producing electricity and see the p…
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Madison provided me with the answers to the questions I had. I now feel comfortable with the decision I made to have the system installed on the house. She got me set up on my phone to observe the system producing electricity and see the payback already in progress. She provide the best customer service I have had with the Purelight experience bar none. The photos of the solar array she followed up with were Great.

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Frequently Asked Questions

They focus on residential rooftop solar, including consultation, design, installation, and coordination with the utility for interconnection. Specific scopes can vary by home, roof condition, and utility requirements.

Timelines depend on permitting, utility coordination, and roof readiness. Reviews note both smooth timelines and some delays, so it’s best to request a current estimate for your address.

Some customers mention being set up with phone-based monitoring after installation. Ask the team what monitoring platform is used and when access is provided.

Confirm the projected schedule, what happens if milestones slip, and who to contact for service. Request written details on equipment, permits, utility steps, and any post-installation support.

Service availability can depend on the original installation and warranty terms. Contact the Salem, Oregon office to confirm troubleshooting options and expected response times.
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Business Details

Business Rating
4.50 (352 reviews) Featured BusinessPro Listing
Address
3772 Portland Rd NE Suite 100, Salem, OR 97301
Business Type
Service
Website
https://purelightpower.com/salem-solar-installation/
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