New Dawn Energy Solutions

We had New Dawn Energy install our solar panels 3.5 years ago. They were very trustworthy and knowledgeable, and answered my many questions when we were first getting started. The system has 56 panels, and each panel can be monitored from my phone. Everything went well with the installation. Since the installation, a few of the solar edge optimizers have needed replacement (no fault of the company), and this is where New Dawn Energy has really shone. Although the optimizers are under warranty, the labour to replace them is currently not. Since we live 2 hours from their company, that would have been a very expensive repair if we had to pay for 4 hours of travel costs on top of the labour to replace the optimizers. New Dawn Energy came up with a solution to avoid travel costs, greatly reducing expenses. They have always been great with communication and ensuring that I (the customer) am happy. I would most definitely recommend them (and have) to friends wishing to install a solar system.

Solar panels installed on our Uxbridge Ontario roof by New Dawn. During the first winter heavy snow/ice shed on Jan 2025, destroying our $3,500 pergola (requiring replacement) and endangering our kids and ourselves who walk beneath the panels daily. Despite three kindly written requests (since April 2025) to help facilitate install proper ice guards before next winter, the company has provided no solution. They admit that we were never warned about snow-shedding risk or told ice guards were available - despite living in a known snow belt in Ontario. Extremely disappointed. We will be filing with better business bureau and Consumer Ombudsman citing: Consumer Protection Act, 2002 - [suppliers must provide services of “reasonably acceptable quality” and must not misrepresent or omit material information that would influence a consumer’s decision]. We are very concerned and continue to pursue a solution, as we know someone who, just last winter, died from snow shed sliding off a roof with a similar set up. Hope this post saves someone and cautions to always ASK for ice guards. Don’t assume New Dawn will help you weigh all risks. Proceed with caution.

Had a great experience working with Nani and his team with a microinverter system with 19 panels and a 10kw battery storage system. They were extremely attentive to detail, were excellent communicators, and completed the work on schedule and budget. If you are looking for a very knowledgeable contractor then I would highly recommend you consider them!

Professional, knowledgable and just great people New Dawn Energy Solutions, Nani and all his colleagues installed rooftop solar array and a level II car charger. They looked after everything.... Turn key solar solution. They helped me navigate designing the system, getting permits and answered my MANY questions. It was a 9 month process due to covid, but they kept me updated and we'll informed at every stage. Everyone that works on the team is a pioneer in the solar industry in Canada.... Master electricians , engineers... All very educated professionals. The installation went smoothly and I enjoyed talking to them .... I am a bit of a tech geek and a social person ... I really loved talking to everyone and picking their brains. The final product fits my needs 100%..... They were realistic, on time and worked to lower my costs while maximizing energy production. They also helped me understand where to access subsidies . Cannot recommend this company enough

The New Dawn Team was professional, knowledgeable, courteous and answered my concerns and follow ups within a day. The office administrator, engineers, installers and electrician all worked together cohesively, it felt like a family unit. New Dawn was competitively priced, offered the all-black panels I wanted, and was knowledgeable on which was the best inverter for us. Another company offered to match the quote and products but they weren’t familiar with the panels and inverter and therefore had never installed these brands before. The project took 6 months from start to finish with weather delays and supply delays due to Covid. I was walked through all the steps from the beginning and they followed up with Toronto Hydro to the very end to make sure the job was complete. The job is messy, and while the installers tried to tidy up, there was still a lot of debris in the gutters and on the ground. New Dawn did their best to make sure I was satisfied with the end result and I would happily work with them again. I enjoy checking my solar app to see how many trees I’ve saved and how much CO2 has been offset with our 25 panels.