Boston Solar

Zero accountability. Do not trust. Incredibly frustrating experience with Boston Solar. I inherited a system they installed and have been trying to get them to fix a faulty gateway since August 2025. After months of sending videos, photos, and speaking to multiple people, I was promised a technician would come out in February. They completely stood me up. Now, they won’t even answer the phone. Given the current state of the solar industry, it wouldn't surprise me if they are going under. Save yourself the stress and go with a company that actually picks up the phone.

I just had my installation with Boston Solar- it went perfectly. Chris and his team were communicative, neat and extremely polite. My whole experience thus far has been very positive. Dillon the first person I spoke with was very knowledgeable, and I felt like he was providing information rather than selling me a system. I will wait now for the city inspection but I will be live with solar in no time. So glad I went with Boston Solar.

Update: The panels were enabled one day after the final inspection, and they are all running amazingly so far. Updates: Boston Solar just came and installed the panel today, and their installation team seemed really professional and did a really good job installing the panel. We are still waiting for the final inspection for the official PTO, and see how the panels will actually perform. Will update the review to 5 stars later on if they perform well. // This company doesn't seem to care at all about the customers. Due to their delayed processing, we could potentially lose over $10000 tax credit. They originally promised us that they would get everything done within 4 months when we first paid the $10000 deposit and signed the contract with them. 6 months later, we still don't see the panel on the roof, and we are not sure if they can still get it done by the end of the year, because of the holiday season and uncertain weather. At this moment, they are still not able to confirm with us whether they are able to get it done on time, and avoid giving us any solutions to reimburse our loss of $10000 if they miss the deadline. All their email responses have been lackluster to us, and they deliberately avoid picking up our phone/calling us back during the past few days. This is not the right way to treat your customers, and at this moment, we just feel deeply disappointed and regret choosing Boston Solar over the other providers.