Cat Gagnon
Excellent service from Christine! She listens to the customer to offer the best product for them. I highly recommend her. Thank you for my beautiful red door!! Cat
FeaturedWindow Installers in Alma, Quebec
Portes et Fenêtres Polair 3
Portes et Fenêtres Polair 3
Based in Alma, Portes et Fenêtres Polair 3 designs, manufactures, installs and repairs windows in the Saguenay–Lac-Saint-Jean region. Its windows use Québec materials and are assembled by its team in Dolbeau-Mistassini.
Business Highlights
- It lists Québec contractor licence RBQ 8005-4802-33.
- Its products are Energy Star certified.
- Its installation team is certified.
- It says all door and window products are covered by a warranty.
- It describes its team as highly qualified professionals with solid industry experience.
Service Area
Dolbeau-Mistassini, Alma, Saguenay, Métabetchouan, Chibougamau and Sept-Îles.
Featured Local Business
Portes et Fenêtres Polair 3 is one of 9 window installers ProsGrade lists in Alma, Quebec.
Featured
Featured on ProsGrade
Listing details
12 services listed, including Window sales and product advice, Window design and repair and Window manufacturing. Open weekdays, closed on weekends. Rated 4.9 from 27 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Portes et Fenêtres Polair 3 compares with the other 8 window installers on ProsGrade in Alma, using public Google ratings and review counts.
- Ranks in the top quarter of the 9 Alma window installers on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, well above the 4.5 average of other Alma window installers on ProsGrade.
- One of 5 Alma window installers on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
12 services- Window sales and product adviceAdvice on selecting doors and windows
- Window design and repair
- Window manufacturingMade to measure
- Window installation
- Door sales and installationSelectable embossing, insulated-glass insert and colour
- After-sales serviceParts and insulated-glass units
- PVC windowsWhite option
- Hybrid windowsBroad colour range
- Sliding windowsAll-PVC welded-corner frame; double or triple glazing with film and argon; single or double tracks
- Casement windowsDouble or triple glazing with film and argon
- Awning windowsDouble or triple glazing, with or without argon
- Guillotine windowsTilting sashes; water drainage
Reviews
What customers say
Customers value Christine Théberge’s attentive, clear product guidance and suggestions suited to their needs. One customer also praised the installation team for efficient, meticulous work and respect for the home.
Customer Reviews
Eric Tremblay inf.
My mother has welcomed Christine Théberge into her home several times for window repair projects.
I was present during some of the meetings and was able to witness her professionalism, respect, and attentiveness.
Christine is attentive, patient, and very thorough in her work.
I recommend her services without hesitation for the quality of her support and her personal approach.
Pascale Ledoux
We recently dealt with Polair 3 for the purchase of a patio door, and we would like to highlight the excellent service we received from Christine Théberge, the advisor. Christine was able to answer all our questions with clarity and professionalism. She offered us several solutions perfectly adapted to our needs. Her human, attentive, and transparent approach was greatly appreciated. She was able to put us at ease from the start and fully met our expectations. A pleasant, efficient, and pressure-free purchasing experience.
Justine Elsliger
?????????? I had an exceptional experience! My door and window project was handled with remarkable efficiency and proactivity. Christine Théberge advised me with solutions perfectly tailored to my needs, and she did so with great professionalism. She is attentive, resourceful, and always ready to exceed my expectations. Their installation team is also fantastic: efficient, meticulous, and very respectful of our home. The result: a high-quality product and impeccable service. I recommend them without hesitation!
Jean Deslauriers
The windows are perfect and they were easy to install. Customer service was spot on! I highly recommend them. Thanks to Christine and her team!
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Frequently Asked Questions
How does a window project proceed with Polair 3?
Preliminary measurements and an estimate come first, followed by the order and contract; for renovations, a technician takes precise measurements before fabrication. Installation or delivery is scheduled afterward, and available finishing pieces may be delivered later.
How long can installation take?
For about ten windows with doors, Polair 3 estimates roughly two to three days; the duration depends on the project, including its complexity, floors and number of units.
What should be cleared before installers arrive?
Polair 3 asks occupants to clear curtains, blinds, furniture and plants from around doors and windows. The outdoor area should also be clean and safe.
Can fogging between glass panes be fixed without replacing the whole window?
Condensation inside the insulated-glass unit may mean it has lost its seal. Depending on the window’s age and condition, replacing only that unit may be enough.
Can an awning window be the only opening in a bedroom?
Polair 3 says no: an awning window does not meet the Egress standard when it is the sole bedroom opening.