Champion Replacement Windows of Atlanta

I've been thinking about doing a sunroom for sometime now. My colleague told me about Champion because she recently had a sunroom installed by Champion. I decided to reach out to Factory Rep Dimitri Reznokov and he came promptly and we were able to come up with a payment plan and a design to fit my financial budget. I'm very satisfied with the outcome of our decisions we made together.

I had an excellent experience with Champion Windows and Home Exteriors of Atlanta, starting with the sales process and now through installation. Ronnie Danielly was professional, well-prepared, and thorough throughout the consultation. The window demonstration—especially the heat lamp test—was the deciding factor and clearly showed the quality of the product. Ronnie did a great job explaining the all-inclusive offerings, financing options, and the warranty, which was short, easy to understand, and gave me confidence that I was making a smart purchase that will bring value for years to come. I also appreciate Sam, Ronnie’s manager, for helping ensure I received the best possible pricing. Installation day exceeded my expectations. Hugo Moraes led the install team, and they were absolutely exceptional — professional, knowledgeable, efficient, and clearly very experienced in their craft. They answered all of my questions with patience and confidence, and their workmanship truly shows. The windows are beautiful, and I absolutely love them. I chose Champion not just for their quality product, but also because of the trust and confidence built throughout the entire process — from consultation to installation. Highly recommend!

STAY AWAY: A $10k+ Lesson in Amateurism and Deceit 1 star because you can’t give ZERO If you are looking for professional "black windows," do not buy from Champion. My experience, which began on July 23, 2025, has been a six-month masterclass in poor craftsmanship, logistical failure, and utter disrespect for the customer. The "Premium" Black Window Scam I was very explicit during the sales process: I wanted a true black exterior. I paid extra for this "upgrade." What I received was an embarrassment. • The "Spray-Paint" Finish: These aren't manufactured black; they appear to be white windows haphazardly sprayed black. Upon delivery, the frames were covered in scratches with white plastic peeking through. There was even black paint overspray on the glass. • White Channels: Champion fails to disclose that the sliding channels remain stark white. From the street, you see a black frame with a cheap white stripe down the sides, top and bottom. It looks like a DIY aftermarket paint job, not a professional product. • The "Fix": Their service team suggested spray painting the white channels—which would obviously rub off the first time the window is opened. Incompetent Installation & Measurement Out of four windows, one was under-measured by a staggering 2.25 inches in both directions. Champion’s own tolerance is 1/4 inch. To "fix" it, the installers literally propped the unit up on a 2x4. This massive error delayed my entire siding and painting schedule for months. One photo even shows an exposed nail holding the trim on—zero attention to detail or safety. The Screen Saga (7/23/25 – 1/31/26 and counting) • Sept 9: Original install. No screens provided. • Nov 7: Re-install appointment. No-show. • Nov 21: Window replaced, but screens arrived in white. • Dec – Jan: I have called weekly. Every 30-minute call requires me to re-explain the entire history because their internal notes are a mess. Every time, I am told "it's on the next truck." It is now January 31, 2026, and I still do not have the screens I paid for in July. Zero Accountability I have never received an apology. Field reps are flippant and rude. Management is "always in a meeting" and never returns calls. They have your money, so they simply stop caring. Bottom Line: Champion is selling a lie. Their "black windows" are a cheap, painted imitation of a premium product, and their customer service is non-existent. Go with a competitor; literally anyone else would be better than this.

We had a great experience with Champion Windows of Atlanta from start to finish. The customer service was excellent and the pricing for our new sliding door and window was very fair and competitive. Ronnie Danielly was especially helpful—knowledgeable, patient, and easy to work with throughout the entire process. He took the time to explain our options and made sure everything went smoothly. We’re very happy with the overall experience. Highly recommend Champion Windows and Ronnie if you’re considering new windows or doors!

Superior service! I was referred to Champion Replacement Windows of Atlanta by a family member who raved about their service and window quality. I met with Champion’s sales representative, Luke Hernandez, and was extremely pleased with his knowledge, professionalism and willingness to answer any and all questions. He was very patient and explained the process in detail, offering multiple window options, as well as payment options. My window install is a few weeks away since they are custom built to order. However, based on what I’ve already seen I know I’ll be extremely happy with the results. Follow up review with before and after photos to come. Update - 1/14/2026: Our new windows were installed yesterday and all I can say is WOW!!! I love them. The professional installers- Luciano and Gilmar were outstanding. They arrived earlier than scheduled, confirmed each window to be replaced and started work immediately. The install went very smoothly. One of the old windows required new exterior framing due to water damage. Gilmar rebuilt it making it better than before. After installation Luciano conducted a walk through checking each window for any glitches or problems. None found. They went above and beyond, ensuring all debris was removed and windows were spotless!! I’m confident I’ll love the windows even more during the warmer months. But with the Champion lifetime warranty, I’m not worried. I’m not a professional photographer, sorry.