RCS Roofing Company

I hired RCS Roofing for a roof replacement in December 2023. After installation, I observed visible dips and uneven areas across the front slope and top of the roof that should not be there since this was a complete roof replacement (per Scott all the wood had to be replaced because it was rotted).

I began contacting the company in 2024 to request an inspection and resolution to multiple issues that I was unsatisfied with. After addressing one issue, I began to reach out again in reference to the dips and uneven areas. In November 2025 I was told by Jason that he would have someone come out with a drone to take photos, that didn't happen. I was later advised by Scott that Jason never told me that and all I asked for was a copy of the contract. Scott said he would call me back when he could talk to their lead about when he could come out with him to do the inspection because he wanted to make things right after all the trouble I've had and the negative remarks I've left on Facebook, that call never happened. My most recent call was on 2/12, when Jason stated he would speak with Scott and call me right back. That return call never came.

Rather than conducting an on-site inspection, the company submitted drone photographs to the BBB in response to my complaint stating they did not see an issue. No representative has come to the property to evaluate the visible dips despite repeated requests.

I have had companies ask if I needed my roof replaced due to its condition. After I advised it wasn't even two years old, they advised that the roof was not completed properly and provided pictures of the poor install. I wish my roof looked like others they have done. I guess I'm going to have to seek legal recourse to get some warranty assistance.

I called RCS for a quote on a new roof. Scott Gunter showed up when he said he would and worked with me on a good price. He said the crew would be here the following week to do the job. He explained how it would go and it went exactly as described. I'm very happy with the work that was done and the customer service. I will recommend to friends.

From my first meeting with Scott Gunter I was impressed. He is professional and honest. Scott took the time to explain the entire process in detail. He addressed all my questions and concerns. He is very knowledgeable and went over all my options. His crew was also professional, courteous and very efficient. If you are looking for a reasonably priced, professional quality roof, I would definitely recommend Scott Gunter with RCS Roofing Company.

RCS Roofing did an outstanding job from start to finish! After Hurricane Helene caused major damage, their team quickly assessed the situation, worked efficiently to fix our roof, and left it looking better than ever. Scott Gunter was extremely helpful throughout the entire process—he explained everything clearly and made sure all our concerns were addressed. The quality of the workmanship and their professionalism were truly top-notch. I highly recommend RCS Roofing for anyone in need of reliable, high-quality roof repair!