Window Nation Maryland & DC

Nowell was very personable and knowledgeable. He took the time to explain everything clearly and made the whole experience smooth and stress-free. His professionalism and friendly attitude really stood out. We truly appreciated the great service and would highly recommend him to anyone looking for someone reliable and helpful.

Edit: I was contacted by the branch manager and the issue was fully resolved to my satisfaction. We ordered windows through Ryan Poch at Window Nation on the 19th of December and gave a deposit check at that time. The windows were installed in early February and we are super pleased with them. We gave the installer a check for the balance, and the check was cashed promptly. The issue I have is with Window Nation's customer service. Our deposit check was never cashed and we never received a copy of the signed contract marked paid in full as we requested. I contacted the salesman and customer service multiple times in Jan and Feb, but have received no response from the company. I will be contacting the Maryland States Attorney Consumer division tomorrow. This has been going on for 3.5 months and needs to be taken care of.

My overall experience with Window Nation from the start was great, even with an expected last minute change in my original initial appointment time. Mr. Lorenzo Lee was professional, arrived on time, provided excellent customer service, in which he demonstrated an outstanding presentation of the history of the company, with various it's #1 rating status with supporting data from various consumer rating agencies. Mr. Lee was efficient with his service delivery and displayed an excellent presentation of the actual functionality of the window products, that was very impressive and a major selling point for me. Mr. Lee was courteous, informative, personable and very patient with me during my window selection. He was respectful of my home, when taking initial measurements and was very informative when providing me with various payment options. I am very pleased and grateful for Mr. Lee's assistance with my Window Nation experience, thus far. He needs to be cloned!... LOL :)

From the very beginning, working with Logan was awesome. I feel like he had my best interest at heart. Logan gave me multiple options to see which one was the best and least expensive for me. When I first bought my house 32 years ago, I changed one front window into two windows. I found that after talking it through Logan, my best option was to go back to one window which was for me and my budget was the least expensive way for me to go. I did get a couple of estimates before choosing Window Nation. I feel like if you are replacing your windows everyone should do that because I was definitely floored at the price of windows. Logan took his time with me and explain the installation from start to finish. I would definitely recommend Window Nation for anyone looking to replace their windows.

Window nation did the best job on our new window install. They were very thorough and communicative thru the entire process. The gentleman who came to install were on time and did a great job making sure the areas were cleaner than when they got there. We are very happy and will gladly recommend Window Nation to all of our friends and family!! ??