Local window replacement and repair company known for fast scheduling, clear communication, and careful workmanship on residential projects.
Local provider with quick scheduling and clear communication. Work quality is described as detailed and timely, with attention to fit and finish on repairs and replacements.
Headquartered at 1121 Venus St, Cedar Hill, TX 75104 and serving nearby communities across southern Dallas County and surrounding areas.
This featured listing includes fuller business details and a stronger local presentation for homeowners comparing nearby options.
This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.
Featured listings may appear with fuller business details and stronger local presentation.
Services include residential window replacement, broken glass repair, window trim and sealing adjustments, and assessment of damaged or failed window units. Scheduling typically begins with an on-site estimate.
Reviews frequently highlight prompt response, punctual arrivals, and clear communication throughout the job. Many customers mention quick turnaround from estimate to completion and careful attention to detail on trim and fit. Pricing is often viewed as fair, though one older review raised concerns about payment preferences and follow-through. Overall ratings trend very positive with consistent remarks about professionalism and timely work.
Mr. Thomas Carter and his team were friendly, professional, punctual, and we recommend them with high regard! Mr. Thomas himself communicated with us each step of the way by scheduling the estimate, arriving ahead of schedule, installing ahead of estimated time, and checking on us once the work was done. We appreciate the local business and highly recommend!
I was lucky to have my son break one of our windows with a baseball ??????? and I found this company to replace it. VERY professional, prompt, and did a great job with the replacement! Called on a Saturday... got an in-person quote on Monday... and repair done on Wednesday!
Carter is amazing! We had an emergency repair needed on our windows due to a previous bad experience with a contractor and he was able to fix it promptly. He was extremely detailed and even took an extra day to make sure the trim was installed properly. He went above and beyond in every aspect to make sure we were happy with the results and comfortable throughout the process. I will definitely be a return customer if I need window repair again!
These gentlemen were so quick, detailed, and soft spoken. They did a wonderful job and have great prices! They have our business, for sure!Our Rottweiler jumped straight through the window. Now it’s better than new!
(Heads up-long review)We replaced all the glass in the front of our home. We started out in the right direction, he came out to our home quickly and on time. He felt he was giving us a good price so he wanted "cash only". At that point, I should have moved on and listened to my gut but I didn't. He kept in contact for the installation date, then it seemed to go downhill after that. He made me feel like he was out for a quick buck, not a business owner with pride in workmanship. He was always on the phone when I tried to speak with him, and was rushed.We had our glass replaced in June of 2022, he told me at that time, there was an area that had given him some trouble if we had any issues to let him know. I reached back out to him a couple of weeks later to follow up, letting him know - yes, we have broken glass and it would need replacing. We spoke a couple of times and scheduled a day for him to come out. He never showed up or called. I reached out to him, he said he was having car trouble and I waited. After that he never responded to my calls or texts again.There is absolutely no reason a business owner should ghost a customer that did nothing to deserve that type of action. I did not become angry, obnoxious, or rude. I was direct, as I had issues with broken glass left in our flower bed, their trash left in the front yard. A sloppy caulking job but I never disrespected him in anyway. We still have a broken glass that needs to be replaced, this is Mid August 2022 and I still have not heard back from him..
Share your experience with this business. Reviews are moderated before they appear publicly.
Compare local businesses, homeowner reviews, and featured providers across Cedar Hill.
Claim this listing to manage your business details, respond to reviews, and keep your public information accurate.