Renewal by Andersen

This is my second experience with Renewal By Anderson. Last year, they replaced the windows of my condo, and I love the quality job Renewal did so much that this year I am changing the patio door. The selection and measurement process for the patio door has been excellent. First, Reece Grisham helped me select the right door. He answered all my questions about the product and made the door selection not only easy but also provided the information I needed to make an educated decision. Then Vincent Delorenzo came to take the final measurements, went over the door selected to make sure they had the correct information, explained the door installation process, and answered all my questions. I did a lot of research about windows and door replacement companies, and Renewal came out above the others. I will recommend this company to anybody looking to replace the old windows and doors. Their products are great, and their employees are excellent.

Simon did a great job showing us the features and benefits of the windows we were interested in purchasing and answered all of our questions. Cole came out for the measurements and was very professional and thorough. We have been very happy with the customer service that the Chattanooga Renewal by Andersen team has provided so far and we are excited for our install.

Simon Millsaps was exceptionally sweet, patient, and kind, taking the time to thoroughly explain our options and ensure we found the perfect front door and sliding glass door. His dedication made the process smooth and stress-free, even when approval for the needed funds was challenging and required extra time. I truly appreciated his non-pushy, respectful approach, which made working with him a pleasure. John Sheffield expertly handled our measurements with care and precision, demonstrating his commitment to getting everything exactly right. He took his time, was meticulous in his work, and genuinely cared about ensuring we understood every detail. His thorough explanations and willingness to address all my questions reassured me that I was in capable hands.

Excellent technical visit for measurements. John was awesome. Very professional and thorough. Explained exactly what he was doing and why, answered all my questions, and helped me reconfigure the design after determining that the proposed design wasn’t possible. I’d highly recommend both John and Anderson Windows to anyone that needs new windows and doors. Yes the price is higher, but if John’s visit is indicative of the quality of the finished product, I’ll be a happy man.