Window World of Cincinnati

I recently had my siding, gutters, and windows replaced by Window World, and I couldn’t be more impressed with the entire experience. From start to finish, everything was handled professionally and efficiently. Working with Trent made the process seamless. He was knowledgeable, responsive, and took the time to walk me through all of my options without ever making me feel pressured. His attention to detail and communication throughout the project gave me complete confidence in the decision.

We had two very large windows replaced at our home in Lake Lorelei. Our installer Brett and his helper did a fantastic job! It changed the whole look of our home. I couldn't recommend Window World more! Our estimator did not pressure us to commit. We called him back up to move ahead. Price, Quality and Install is A++. Thanks again.

I had taken some measurements for 8 windows at my house. I wrote out the measurements, style, and color I was looking for. I had Window World quote it out. I got a few other quotes and after receiving all the quotes I had selected Window World. Window World was not the cheapest but they were prompt in getting a response so that ultimately is why I chose them. I had selected a date for the sales rep to come out and field measure. On the date of the field measuring the sales rep showed up 5 minutes late. No big deal things happen. This is the part that gets interesting. What I thought was going to be pretty routine of grabbing some measurements and taking the deposit was anything but. The sales rep fumbles through his briefcase and it had a ton of papers scattered throughout. At first he couldn’t find his stuff so I printed out the original quote. By the time I got back from the printer he had found all his documents. It just seemed a little odd to me. After looking through the house at the windows and looking at what he quoted for about 30 minutes he asked me to come over to the table to review. He mentioned he made a mistake in quoting and the price was roughly $2k higher than what he quoted. At this point Window World is the highest quote I received. After showing him what I had quoted he mentioned that he couldn’t match. I don’t think it was intentional but it had me thinking this whole thing didn’t seem that organized. He was friendly which was nice but the whole situation was annoying. I have an option of buying Pella Windows and having a local guy install and still being more cost effective than Window World which I didn’t think I would be considering at this point. Overall nice people, just a little disorganized.

Had new windows installed throughout my home in addition to a few doors (2 exterior and 1 garage entry). They completed the work in 2 days and I couldn’t be more pleased! The two gentleman working on my home were on time, cleaned as they worked and communicated to me throughout the entire process. Definitely professional and a great experience!