Modern Windows in Courtenay provides door supply and installation services with a straightforward process from estimate to cleanup. The team focuses on punctual installs and clear coordination, with management support if issues come up.
- Consistent scheduling and on-time delivery noted by customers- Installers recognized for professionalism, workmanship, and thorough cleanup- Responsive management that addresses issues and follows up- Local showroom presence in Courtenay for product selection and support
Courtenay and the broader Comox Valley, with projects also seen in nearby Vancouver Island communities including Campbell River.
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Door supply and installation for residential projects: garage doors, entry doors, patio sliding doors, French doors, and related hardware. Coordination from measurement and ordering through installation and site cleanup.
Reviews highlight professional installers, tidy work areas, and projects completed as scheduled. Several customers note clear estimates and smooth coordination from ordering to installation. When issues arose, management was reported as responsive and willing to make it right. A few comments mention slower email replies at times, though outcomes remained on track.
As if we needed another reason to love Modern Windows. Beyond the top-tier products, incredible people, and standout customer service, we just discovered they also replace boat windows. Yes—land or sea, they’ve got it covered. Highly recommend ??????
Unfortunately in 25 yrs of business this was the most dishonest company I've had to deal with. We had a client that needed a window pane replaced on the fixed portion of an uninstalled window brought to them. Their charge was significantly more than the entire OPENING window including the screen. After repeated attempts to get a call back regarding the ridiculous charges, I was finally able to ask if this was a mistake. I asked about their hourly rate, I already knew what the sealed unit retailed at so the math was simple. I took their glass price, multiplied it by the time they said it took to install and it STILL didn't add up to their own invoice! So I directly asked the manager about this and he basically laughed, unable to even come close to making the numbers look right. Very disappointed in their lack of integrity. I would courier an entire window at twice the cost if I had to do it again just to not support this kind of business ethic but unfortunately, the damage was done already.
We had a mishap and one of our water facing windows cracked. Modern sent someone out right away to do an estimate and I was told it would likely be 4-6 weeks from time of order. Paid my deposit on the 14th of October. Someone else came on the 17th to confirm the measurements and I got a call November 10th asking if it would be convenient for them to come and do the install that afternoon. A great team showed up and quickly, efficiently swapped out the window with great teamwork and friendly banter.Everyone I dealt with throughout the process was pleasant and professional and I was thrilled to have the job completed so quickly.Thanks Modern
Derrick called on us to estimate the cost of replacing our 50 year old sliding door to our deck. Debbie arranged a convenient time for the work to be done. Everything went smoothly as scheduled.Chris and Aaron came to do the work. It was removing the existing door from a stucco exterior wall so very challenging. Plus it was on a summer day that was 30 degrees. They were really great and very pleasant to get along with and left the area they were working in cleaner than when they came. We are very pleased with the work done and how smoothly everything went from start to finish and won’t hesitate to recommend Modern to people we know.***I should add that we had Modern replace all the windows in our home when we purchased it in 2008 and they were the only ones we felt it necessary to call for this job***Thanks so much,Jim and Holly, Nanaimo
Modern’s crew, Ron and Josh, worked efficiently to install three doors which arrived on time. At the end of their work, they did a thorough clean up and left the worksite better than when they started. I highly recommend Modern for professionalism with estimate, ordering, scheduling, installation and follow up.
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