Pella Windows and Doors Showroom of Fargo, ND

Excel customer service from Pella Windows! Al and Aaron were right on time, called 10 minutes before they arrived, placed the window and supplies neatly in the garage ready for the installers next week. This is my fourth delivery from Pella - the service has been consistently great every time. Thank you Al, Aaron and Pella ??

Al and his assistant notified us of their impending arrival, and were on time. They exercised caution while unloading the windows/doors, and arranged all products neatly in the garage. They were cordial, friendly and conversant with us as the delivery was efficiently unloaded and stored. The Pella Company is fortunate to have such outstanding “front people” working for them. First impressions are very important. We are certain the installation process will unfold as well as the delivery. We truly appreciated Al and Brian’s role. In getting Pella off to a very good start. Ken & Loretta Svedjan REVIEW OF INSTALLERS, AUSTIN & HUNTER If we could give a 10-star rating for Austin and Hunter, we would. To say that they were hard-working, meticulous and dedicated to excellence would be understatements. Both young men were excellent in their performances, they exhibited significant attention to detail and, frankly, were wonderful to deal with. They were gentlemanly, courteous, flexible, yet driven. They willingly worked very long hours, they always knew exactly where the day’s work should begin and where to move next, they always kept us informed of their plans and approaches and carefully cleaned all work areas daily - including inside our house, the garage storage area as well as the driveway (sawdust, etc.). We hold Austin and Hunter in the highest regard. I have recommended Paul (sales) to my neighbor, who is also planning to replace his windows. When he plans to proceed as we did, I would specifically request that Austin and Hunter do the installation for him, too. They were simply outstanding, and hopefully can be rewarded for their expertise. Our sincere thanks for a job well done. Ken & Loretta Svedjan

We are very happy with our experience with Pella. Austin and Hunter arrived on time, were super respectful and careful with our house, kind men with a great work ethic. Our new window looks terrific and seems to be in perfectly. Thanks for a great experience! Edited to say: we had HUGE winds into the new window today, and they’re tight as a drum. We couldn’t be happier. Kudos, guys!