Local glass and mirror shop offering replacement panes, custom cuts, and installation for select projects. Visitors can coordinate drop-off and pickup for fast shop-based repairs Serving homeowners across Framingham, Massachusetts.
Local shop knowledge, practical options explained up front, and straightforward estimates for common glass and mirror needs. Projects are sized to what’s needed, from simple pane swaps to made-to-order glass cuts Local experience that helps homeowners across Framingham, Massachusetts compare a more region-aware provider.
Framingham, Massachusetts and adjacent MetroWest towns. Availability varies by project type and schedule.
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Services include replacement window glass, insulated glass units (IGUs) by order, single-pane repairs, door and cabinet glass, table top glass, custom-cut mirrors, and screen repair as available. Shop pickup and limited on-site installation are offered for suitable projects.
Recent reviews often mention quick turnaround on simple repairs and satisfaction with custom glass and mirror cuts. Pricing is described by several customers as reasonable compared with other quotes. Some reviewers report communication delays and difficulty reaching the right person for scheduling, with a few noting negative phone interactions. Overall feedback cites capable workmanship when jobs are scheduled and completed.
I hired Federal to fix a window one of my team members broke on a job site, and Mike and his crew did an amazing job. They were knowledgeable about all the available options, had a reasonable lead time, and came in cheaper than the other quotes we received. Highly recommend.
Tried to work with Federal Glass for a window replacement at my home. Ultimately the attitude received from the woman on the phone turned me off to proceeding with the order. On one of the calls she went as far as hanging up on me (at no point were voices raised - I just voiced that I didn't understand why I was being given so much attitude for a misunderstanding regarding a deposit). Super disappointed by the experience and super shocked by the lack of kindness frankly from one human to another.
I contacted Federal Glass for a quote to fix a broken garage window. After emailing pictures of the window and answering questions, I received a quote, which I accepted. From then on, it was radio silence for 2 weeks. When I called them, they apologized and said that they'd put it 'on the top of the stack' for the installer to call me. Another week goes by and nothing. I called back again, and asked them about it. They said they were sorry and would look into it. I requested them to just tell me straight up if they're could not do the work or did not want to do the job so that I could look else where. Again nothing. Till date, I have not heard back. I assume they are having operational issues and would not go back to them again.I ended up using Clarity Glass & Mirror in Natick and couldn't have been happier that I did. Clarity fixed the window within a few days, and did it for a much better price that what Federal quoted. If you're looking for help with glass/mirror/window work, I'd recommend reaching out to Clarity. They're old-school and do honest and clean work!
Absolutely love the custom glass for my coffee table and it was ready in just one week. Highly recommend using Federal Glass. Thanks again!
Called in for broken pane on a door on Thursday, Friday comes and they already have it fixed and the repair only takes an hour. These guys know what they’re doing. Would totally recommend for anyone looking for affordable and high quality glass/mirror repairs.
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