Local glass shop handling everyday window glass repairs for homes and small properties. Estimates are commonly coordinated by phone using photos, followed by onsite measurement for accuracy.
Photo-based estimates for straightforward issues. Open daily for scheduling. Local crew familiar with common window types in Garland neighborhoods.
Headquartered on Rosehill Rd in Garland, serving nearby neighborhoods and surrounding suburbs in the DFW area.
Broken glass replacement, fogged/failed insulated glass replacement, basic window repair and re-glazing, on-site measurements and quotes.
Reviews commonly mention fast callbacks, next-day scheduling, and straightforward pricing for simple pane replacements. Positive notes highlight friendly communication by phone and efficient on-site work. Critical feedback cites inconsistent follow-up on some projects and communication gaps, including missed callbacks or unclear invoicing. Overall sentiment reflects quick help for basic repairs with mixed experiences on coordination.
I called A&E for a broken window at the front of my house. They called me back in less than an hour, were able to quote me over the phone from a picture I sent, and came out the next day to fix it! Sammy was very friendly and knowledgeable; he changed the window in just a couple minutes. Crystal was very helpful on the phone, too. I had a great experience and will definitely use them again!
DO NOT BOOK WITH THEM!!! Extremely unprofessional, lack customer service. The lady called my landlord because I decided to book with a more professional company. She was so worried about the Zelle payment (which I never asked for) but never sent an invoice. Ok so back to contacting my landlord. lol I busted out laughing especially when my landlord contacted me after I texted the girl and said I was going with someone else. I even advised her that my landlord found their company but I was the one handling everything. READ THE REVIEWS!!! She really WENT BEHIND MY BACK AND CONTACTED THE LANDLORD. The old me would have called her but the new me is leaving a review. BUYER BEWARE!!
At first, everything seemed great — almost too great. We used this company on one house and were convinced we had found our go-to glass company. Good communication, smooth process, no red flags.So naturally, we moved forward with them on a second house. That’s where things took a sharp turn.What started off fine quickly went south. Communication became inconsistent, promises were made and not kept, and eventually we were flat-out ghosted. No follow-through, no accountability, and no effort to stand behind their word.The frustrating part is that this didn’t have to end this way. They could have had repeat business, referrals, and many more jobs — I personally know family and friends who all need windows. Instead, they chose not to do what they said they would do.Because of that, I wouldn’t recommend this company to anyone. Unfortunately, after this experience, I wouldn’t even pass along their number to someone I didn’t like — let alone family or friends.Disappointing outcome for what could have been a long-term business relationship.
i called on a sunday to get a quote. the quote was received just a few mins later & confirmed to come measure my window the next day. the process was super easy and FAST. my window was fixed in less than 24 hours & the cost was extremely reasonable! these guys are the best!! thank you!
I had a window broken from one side only.I reached out to several other companies. And they all told me that I needed to replace the entire window.I called A&E glass and they told me they could replace just the broken side without having to replace the entire window. And Thats was what I was looking for.They came out quickly, gave me a quote and were able to do the work that same day.
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