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Taking CallsWindow Installers in Gatineau, Quebec

Basco Portes et Fenêtres

Taking Calls in Gatineau Today 4.80 (91 reviews)(819) 918-9089

Basco Portes et Fenêtres

Basco Portes et Fenêtres' Outaouais team is based in Gatineau and serves the Outaouais and Ottawa. Its VITRA9 program restores doors and windows rather than replacing them outright, using a nine-step process.

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Business Highlights
  • The VITRA9 program is exclusive to the Basco Portes et Fenêtres network.
  • Window defogging work is guaranteed for 10 years.
  • Caulking carries a 10-year warranty, subject to conditions.
Service Area

Gatineau-Hull-Aylmer, Cantley, Val-des-Monts, Chelsea and Pontiac, plus Ottawa.

Local Business Taking Calls

Basco Portes et Fenêtres is one of 10 window installers ProsGrade lists in Gatineau, Quebec.

Taking Calls
Taking calls through ProsGrade
Listing details

8 services listed, including Insulated glass replacement, Window defogging and Door and window parts, mechanisms and weatherstripping. Open weekdays, closed on weekends. Rated 4.8 from 91 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Basco Portes et Fenêtres compares with the other 9 window installers on ProsGrade in Gatineau, using public Google ratings and review counts.

  • Ranks in the top half of the 10 Gatineau window installers on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, at or above the 4.5 average of other Gatineau window installers on ProsGrade.
  • Has more Google reviews (91) than 6 of the 9 other Gatineau window installers on ProsGrade.
  • One of 4 Gatineau window installers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

8 services
  • Insulated glass replacementsealed two- or three-pane units
  • Window defoggingan alternative to replacing the full window
  • Door and window parts, mechanisms and weatherstrippinghinges, weatherstripping and opening mechanisms
  • Door and window caulkingsilicone sealants
  • Screen fabrication, installation and repairmade-to-measure; mesh-only or complete replacement
  • Solarium maintenance and repairsealed, low-E, tempered, laminated and clear glass options
  • Glass railing installation and repairterraces, balconies and office spaces
  • Glass curtain wall installation and repairglass, aluminum and sometimes wood

Reviews

What customers say

Several customers praise the team's professionalism and careful workmanship; one reviewer describes the service as prompt, while another says the installation went smoothly. One customer says a Basco representative helped order and replace three windows within a couple of weeks, while another appreciated help ordering hardware for a separate DIY repair.

Customer Reviews

Salim El Haddad

I had an amazing experience with Basco Portes et Fenêtres. J-F was extremely nice, professional, and very accommodating from start to finish. He helped me order and replace all three of my windows in just a couple of weeks, which was much faster than I expected. What really impressed me was the price — I was quoted thousands more by other companies, and Basco ended up costing me not even half of what the competition was asking. The service, quality, and value were all outstanding. I will always recommend Basco Portes et Fenêtres to my friends and family. Thank you J-F and the whole team for such a great experience!
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Michael Stepchuk

The entire experience we’ve had with Basco was terrific. The technicians are very professional, meticulous in their approach to their work and went above and beyond to make sure we were happy. They arrived on time as scheduled and went straight to work. Every task was completed thoroughly and we could see how deeply invested each of them were in providing us great value for our investment. They replaced two patio windows perfectly as well as refreshing all pertinent aspects of our windows. We highly recommended them.
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Dixon Ho

My experience with Jean-Francois and his team was excellent when I needed a kitchen window replaced. They were quick to set up a visit for the free quote, and Jean-Francois patiently took the time to explain the whole process to us, answered my many questions, and even helped us order some window hardware for a separate DIY repair. Within a few days of his initial visit, the installation date was confirmed. Jean-Francois and another technician showed up to do the installation, and everything went smoothly. I will definitely contact Basco for any future window repairs, as they were so easy to deal with, super responsive, and I am very happy with their work.
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Suzanne K. Gibeault

We were very pleased with Basco's service. Professional, prompt, and quality workmanship. Jean-Francois demonstrated all of the aforementioned both when arriving to give us a quote and then the work follow-up to completion. Would highly recommend Basco to anyone!
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Cynthia

I recently tried to get a quote and thought and put a deposit on some services, then I found out I wasn't permitted to have those done because of my condo board. They were very understanding and refunded me in full! The person who came by to give me a quote was professional and knowledgeable! If I could use their services I would not hesitate to do so!
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Frequently Asked Questions

What does Basco's VITRA9 process involve?

It starts with a free professional assessment and a tailored optimization plan. The steps include refurbishing sealed units, mechanisms and screens, renewing weatherstripping and caulking, then inspecting the work and setting up annual maintenance.

Can Basco repair screens year-round?

Yes. Its teams can fabricate, replace, install and repair screens throughout the year.

Can every fogged window be defogged?

Not always: defogging may not suit every window, and heavy residue can make treatment impossible. In that situation, Basco can assess replacement of the sealed unit.