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Pella Windows and Doors Showroom of Grand Rapids, MI

Window Installers in Grand Rapids, Michigan
Ranked #9 in Grand Rapids | Grade B-
4.70 (1,343 reviews)

Pella Windows and Doors Showroom of Grand Rapids, MI

The Grand Rapids, Michigan showroom helps homeowners compare Pella window and door solutions, receive measurements and pricing, and plan replacement projects with coordinated installation support.

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Why Homeowners Choose This Business

Customers highlight knowledgeable guidance on styles and pricing, straightforward expectations on scheduling, and timely communication from consultation through installation. The showroom provides a place to see options in person and plan a project that fits your home and budget Local experience that helps homeowners across Grand Rapids, Michigan compare a more region-aware provider.

Service Area

Grand Rapids and surrounding Western Michigan neighborhoods; contact the showroom to verify service coverage for your home.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Supplier
  Installations
  Window Replacement
  Door replacement
  Patio doors
  Double Hung Windows
  Casement windows
  Sliding Glass Doors
  Bay and bow windows
  Entry doors
  Window Installation Coordination
  Energy Efficient Windows
  Window Showroom
  Window Consultation

Window and patio door product consultations, measurements, quotes, ordering, and coordination of replacement and installation services for homes in and around Grand Rapids.

Reviews

Customer Reviews

Tom Crandall
Our house is 9 years old. We had an issue with our big picture window in our master bedroom. The seal some how leaked and our window had gotten moisture in between the window and was fogging. I called Pella windows and found out my windo…
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Our house is 9 years old. We had an issue with our big picture window in our master bedroom. The seal some how leaked and our window had gotten moisture in between the window and was fogging. I called Pella windows and found out my windows were still under warranty. I just had to pay for the labor to replace it. That was great news! Natalie work very hard to help me get it it scheduled and replaced. Natalie was always available to communicate with me and we got it done. It’s hard to find good service lately and Natalie went above and beyond to take care of our issue. We had a small issue after installation and Natalie was able to get it resolved at no cost to me. We love our Pella windows and their service.
Raul Mireles
My review here is based a lot on customer service. My girlfriend had some windows installed and was very impressed initially. When doing anything like this to your home. We all know it can get very pricey. Recently she found some some pr…
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My review here is based a lot on customer service. My girlfriend had some windows installed and was very impressed initially. When doing anything like this to your home. We all know it can get very pricey. Recently she found some some problems with the seal around the window. That could probably lead to other issues. When she contacted Pella their response was anything but understanding and helpful. Very unprofessional and definitely not expected. They were quick to say there would be a charge to even inspect the window. Even tho it's clearly a issue in its construction. Again there was a substantial charge for the window and for them to not back their work is unacceptable. I would not recommend their services to anyone
Matthew Dievendorf
Conor guided me through the entire process from start to finish, reviewing several window design options before we selected the final one. I completed the installation myself with a three-person team, following the manufacturer’s installati…
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Conor guided me through the entire process from start to finish, reviewing several window design options before we selected the final one. I completed the installation myself with a three-person team, following the manufacturer’s installation manual step by step. The window is certainly heavy, but it’s very solid and well-constructed.

The only reason I rated this as a 4 star rating is because they would not produce the casement windows for the sides despite giving me a window almost identical to the one replaced. My advice for Pella is to start producing old stock designs and sizes because these windows grow expensive.
Nick Garrod
Pella Windows did an amazing job replacing a lot of our windows. Our sales rep, Chris K, did a good job listening to what we wanted and found the exact product to fit our needs. He was very upfront with the cost and installation expectation…
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Pella Windows did an amazing job replacing a lot of our windows. Our sales rep, Chris K, did a good job listening to what we wanted and found the exact product to fit our needs. He was very upfront with the cost and installation expectations and answered all our questions. He was also quick to respond to any questions that I had after our meeting.
The instal team was quick and professional. They showed up at 8:30 and had all the windows done my 1:30. They did a quick walk through with me at the beginning to explain everything they were going to do, and then another walk through at the end to show all their work.
Highly recommend Pella if you need to new windows.
Susanne Gandy
My experience with Pella, specifically Dustin Yoder and the Installation team lead by Derek was smooth, timely and professional. From order to installation was about 90 days, which was faster than the big box stores I researched. The order…
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My experience with Pella, specifically Dustin Yoder and the Installation team lead by Derek was smooth, timely and professional. From order to installation was about 90 days, which was faster than the big box stores I researched. The order process was personal and I felt like I know what I was getting in quality and service. Communication was quick, accurate and clear. I had a new front door, three windows and a large sliding glass door installed. The team was respectful and cleaned up so nicely! I love my new Pella products! Not sure what happened behind the scenes but the installation team wasn't given enough material to complete the job, so now I have to wait another mother to finish 1 window. I am disappointed with this issue, but everything else was more than satisfactory.

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Frequently Asked Questions

The showroom provides product consultations, measurements, and quotes for Pella windows and doors. Staff can help you compare materials, styles, and glass options, then coordinate ordering and installation.

Timelines vary by product selection, order volume, and installer scheduling. Some reviewers reported schedules communicated up front and projects completed efficiently once installation began. Ask the showroom for current lead times for your specific order.

The team can review your product details and help route warranty-related inquiries. Coverage depends on the specific product and terms, and any labor or service fees will be clarified during your evaluation.

In-home measurements and assessments can be coordinated through the showroom for many projects. Call to discuss your address and project details so the team can confirm availability.

You can explore a range of Pella window and patio door lines with various frame materials, finishes, hardware, and glass options. Availability on display can change, so call ahead if you want to see a specific product.
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Opening Hours

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 10:00 AM – 2:00 PM
  • Sunday Closed

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Business Details

Business Rating
4.70 (1,343 reviews) Featured BusinessPro Listing
Address
2120 Oak Industrial Dr NE, Grand Rapids, MI 49505
Business Type
Window Installation Service
Website
https://www.pella.com/locations/mi/grand-rapids/
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