Tony Iuga
Friendly, quick, and professional service, highly recommend these guys for any glass needs! They made the process of replacing my cracked windshield (thru ICBC claim) super easy, and were helpful with any follow-up questions I had.
FeaturedVerifiedWindow Installers in Kamloops, British Columbia
Family Glass Ltd
Family Glass Ltd is a Kamloops auto glass shop founded by Rick, Richard and Kelly Walker. It also handles flat-glass work for homes and businesses, including in-shop window-frame repairs.
Business Highlights
- Family Glass is locally owned and operated.
- Family Glass has over 40 years of combined experience.
- Rick and Richard are government-certified (ITAC) and rock-chip repair certified.
- Richard and Kelly are certified to calibrate ADAS systems.
- Rick, Richard and Kelly are ICBC Glass Express certified.
Service Area
Kamloops.
Featured on ProsGrade. Family Glass Ltd is one of 8 window installers ProsGrade lists in Kamloops, British Columbia.
Listing details
9 services listed, including Automotive glass repair and replacement, Windshield rock-chip repair and ICBC claim processing. Open weekdays, closed on weekends. Rated 4.9 from 251 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Family Glass Ltd compares with the other 7 window installers on ProsGrade in Kamloops, using public Google ratings and review counts.
- Ranks in the top quarter of the 8 Kamloops window installers on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, well above the 4.5 average of other Kamloops window installers on ProsGrade.
- Has more Google reviews (251) than 6 of the 7 other Kamloops window installers on ProsGrade.
- One of 4 Kamloops window installers on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
9 services- Automotive glass repair and replacementAll makes and models.
- Windshield rock-chip repair
- ICBC claim processingOn-site claims.
- Custom flat-glass cuttingCoffee tables, picture frames, cabinet doors and bathroom mirrors; pattern cutting and matching.
- Sealed units, doors and tempered glassFor window work in homes and businesses.
- In-shop window repairs and replacementsAluminum or wood frames.
- Laminated safety glassFor machinery and equipment repair or replacement.
- Fireplace glassNeo Ceramic.
- Automotive mirrors, wipers and partsSide- and rear-view mirrors, windshield wipers, used and dealer parts.
Reviews
What customers say
Customers describe the windshield work as quick, friendly and easy. One customer valued a prebooked courtesy car at no charge during a windshield replacement; another appreciated guidance on private insurance versus ICBC and said the cars were ready when promised.
Customer Reviews
Trevor Banks
Great experience with Family Glass. They fixed up my windshield very fast, were super friendly, and made everything really easy. I’d definitely use them again.
Robert Attfield
Nothing short of fantastic! Kelly, Rick and Richard are awesome! From the moment I arrived Richard was able to arrange appointments convenient for my schedule. (Two of our cars needed windshields!) Kelly and Rick took care of everything! Sorted out insurance issues, provided valuable guidance regarding private insurance vs ICBC. The cars were ready when promised and the service second to none! They were even able to fix a side view mirror! Definitely a 5 out of 5!
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Frequently Asked Questions
What happens before a rock-chip repair?
The repair is discussed before the vehicle is brought into the shop.
Does Family Glass handle fleet cards?
It handles fleet cards, including PHH, ARI, FOSS, Wheels and Intact.