Pro Business

Family Glass Ltd

Kamloops Window Installers
Ranked #2 in Kamloops | Grade A-
4.90 (251 reviews)

Family Glass Ltd

Local auto glass shop known for prompt service and helpful insurance guidance. Customers report vehicles completed on schedule and appreciate clear communication.

Why Homeowners Choose This Business

Clear timelines, helpful guidance on insurance claims, and friendly communication. Many jobs are turned around quickly and completed when promised.

Service Area

Kamloops and surrounding Thompson-Nicola communities; call to confirm service for your vehicle and location.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Holds a strong position among local competitors.
  • Has a higher average Google rating than many businesses in this area.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Car Repair
  Installations
  Windshield replacement
  Repairs
  Stone Chip Repair
  Auto Glass Replacement
  Back Glass Replacement
  Door glass repair
  ICBC claim assistance
  Mirror glass repair
  ADAS glass service readiness
  Windshield Crack Repair
  Car Window Repair
  Truck windshield replacement
  Auto glass shop Kamloops

Windshield replacement, stone chip repair, auto glass replacement for doors and back glass, insurance claim handling (ICBC and private), mirror glass assistance when possible.


Recent Reviews

4.90

(Based on 251 reviews)

Recent reviews consistently mention fast turnaround, friendly staff, and clear help with ICBC and private insurance claims. Customers note vehicles are ready when promised and appreciate straightforward communication about timelines. Several comments also mention convenient scheduling and assistance with related mirror or small glass fixes.

Google Review
Tony Iuga on Family Glass Ltd

Friendly, quick, and professional service, highly recommend these guys for any glass needs! They made the process of replacing my cracked windshield (thru ICBC claim) super easy, and were helpful with any follow-up questions I had.

Google Review
Trevor Banks on Family Glass Ltd

Great experience with Family Glass. They fixed up my windshield very fast, were super friendly, and made everything really easy. I’d definitely use them again.

Google Review
Robert Attfield on Family Glass Ltd

Nothing short of fantastic! Kelly, Rick and Richard are awesome! From the moment I arrived Richard was able to arrange appointments convenient for my schedule. (Two of our cars needed windshields!) Kelly and Rick took care of everything! Sorted out insurance issues, provided valuable guidance regarding private insurance vs ICBC. The cars were ready when promised and the service second to none! They were even able to fix a side view mirror! Definitely a 5 out of 5!

Google Review
Teresa Loukianoff on Family Glass Ltd

The staff at Family Glass provided excellent service!
They even allowed me to prebook a courtesy at no charge to use while my windshield was being replaced.
Thank you! My family and friends will hear about you, and I will be back in the future.

The guys at Family Glass were very professional & knowledgeable. We knew we couldn't drive long with our rock chipped windshield. They were able to get us in on our time line. We appreciated them being up front as to how long it was going to take to get our windshield replaced. Highly recommend Family Glass.

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Frequently Asked Questions

They handle windshield replacements, stone chip repairs, and other auto glass such as side and rear windows. They may also assist with mirror glass when suitable for repair or replacement.

Yes, reviewers frequently mention smooth ICBC claim handling. Staff can guide you through the process and coordinate paperwork for eligible repairs or replacements.

Reviewers report fast service with vehicles ready when promised. Exact timing varies by vehicle and parts availability, so calling ahead for a timeline is recommended.

At least one reviewer mentioned being allowed to prebook a courtesy option at no charge. Availability can change, so contact the shop to confirm current options.

Appointments are recommended to ensure parts and staff are available. Same-day or quick scheduling may be possible depending on current workload.
 Verified Listing

Opening Hours


  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.90 (251 reviews) Pro Business
Address
1394 Hugh Allan Dr, Kamloops, BC V1S 1L8, Canada, Kamloops, BC V1S 1L8
Phone
Business Type
car_repair

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