Local auto glass shop known for prompt service and helpful insurance guidance. Customers report vehicles completed on schedule and appreciate clear communication.
Clear timelines, helpful guidance on insurance claims, and friendly communication. Many jobs are turned around quickly and completed when promised.
Kamloops and surrounding Thompson-Nicola communities; call to confirm service for your vehicle and location.
Windshield replacement, stone chip repair, auto glass replacement for doors and back glass, insurance claim handling (ICBC and private), mirror glass assistance when possible.
Recent reviews consistently mention fast turnaround, friendly staff, and clear help with ICBC and private insurance claims. Customers note vehicles are ready when promised and appreciate straightforward communication about timelines. Several comments also mention convenient scheduling and assistance with related mirror or small glass fixes.
Friendly, quick, and professional service, highly recommend these guys for any glass needs! They made the process of replacing my cracked windshield (thru ICBC claim) super easy, and were helpful with any follow-up questions I had.
Great experience with Family Glass. They fixed up my windshield very fast, were super friendly, and made everything really easy. I’d definitely use them again.
Nothing short of fantastic! Kelly, Rick and Richard are awesome! From the moment I arrived Richard was able to arrange appointments convenient for my schedule. (Two of our cars needed windshields!) Kelly and Rick took care of everything! Sorted out insurance issues, provided valuable guidance regarding private insurance vs ICBC. The cars were ready when promised and the service second to none! They were even able to fix a side view mirror! Definitely a 5 out of 5!
The staff at Family Glass provided excellent service!They even allowed me to prebook a courtesy at no charge to use while my windshield was being replaced.Thank you! My family and friends will hear about you, and I will be back in the future.
The guys at Family Glass were very professional & knowledgeable. We knew we couldn't drive long with our rock chipped windshield. They were able to get us in on our time line. We appreciated them being up front as to how long it was going to take to get our windshield replaced. Highly recommend Family Glass.
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