Safelite AutoGlass in Kingston, New York provides in-shop auto glass repair and replacement with a focus on clear communication and efficient service. Customers often note technicians explain the process and keep them informed about timing.
Customers frequently cite straightforward scheduling, technician communication, and workmanship that meets expectations. The Kingston, New York location offers convenient hours, and the shop setting can be preferable during poor weather.
Kingston, New York, Ulster, Lake Katrine, Hurley, Port Ewen, and nearby Ulster County communities.
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Auto glass chip repair, windshield replacement, side and rear glass replacement, and related installation services performed at the Kingston shop. Calibration needs may depend on the vehicle and service type.
Recent reviews highlight strong communication, with technicians calling ahead and explaining the work. Many customers report good workmanship and jobs completed within a couple of hours, though some mention longer waits than quoted. There are isolated reports of post-install concerns and vehicle system issues, indicating outcomes may vary. Overall ratings suggest most experiences are positive with room for consistency improvements.
carmine was amazing from start to finish. he really went above and beyond to make sure he could get the work done the day of the appointment as i was having some technical difficulties. His communication was great, along with his professional service when he arrived. what a gem of a technician you guys have on your team, he deserves a raise! Windshield looks great!!!
Safelite is always super professional and friendly. They are great at making sure your fully informed of what is happening even before they arrive. The tech personally reached out to me to let me know his schedule and when he expects to arrive. He was early and reached out when on his way. When he arrived he explained the whole process. During the install he came across some information about the vehicle that was important for us to know unrelated to the install and he took the time to inform me about it. 11/10 recommend Safelite for any glass service!!
My 2018 Silverado developed a crack directly over the steering wheel. The crak grew to almost the entire windows width. We check our insurance and it was covered . So we contacted Safelite and scheduled an appointment in their garage since we had a major snowstorm and the outside temps were so low. I took the pickup in at 9AM. They had it fixed in under 2 hrs. Everything was perfect and I am pleased with the work. I would definitely use them again.
Excellent workmanship, which I’ve come to expect with Safelite. It took a bit longer than expected considering I booked a time and was assured it’d be no longer than two hours. My wait was somewhat softened by a nice lunch at the Kings Valley Diner, just a short walk away.
Three and a half hours to replace my windshield, broke my A post molding grease all over moldings, didn’t calibrate my eyesite system, disconnected my battery to try and clear codes they generated. Noy my tire pressure system is broke as well as thr eyesite saftey system. No way to contact anyone about this.
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