JELD-WEN’s Kissimmee, Florida facility supports the production and movement of windows and doors for retailers and dealers. It is not set up as a public showroom. Customers should work with their seller or JELD-WEN customer support for orders, parts, and service.
JELD-WEN designs a wide range of window and door options distributed through established dealer networks. The Kissimmee, Florida site supports regional availability and logistics, while customer service is centralized to streamline parts, service requests, and documentation.
Serves retail and dealer partners in Kissimmee and Central Florida; consumer access is generally through dealers and home improvement retailers.
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Product manufacturing and distribution support for windows and doors supplied to retailers and dealers; customer service and warranty assistance handled through JELD-WEN’s official support channels.
Public reviews for the Kissimmee site frequently mention shipping, delivery coordination, and yard congestion, with several notes about tight parking and limited dock access. Some drivers reported delays or rescheduling, while a few mentioned they were worked in when running late. Consumer comments reference damaged or delayed special orders routed through retailers. Overall ratings indicate mixed experiences centered on logistics rather than in-home service.
Purchased patio french door thru Lowe's in December of 2024. 1st door arrived at Lowe's damaged 3 months later. It took 3 more months for 2nd door to arrive and it too is damaged. So SIX freaking months w no door and nothing but excuses. I specifically asked Lowe's Customer Service if they checked for damage before installer was scheduled and was told it was fine (lie). Wish I would have read these reviews before purchasing bc Home Depot utilizes other vendors. *Update...3rd door arrived damaged as well. I am trapped in a loop of incompetence.
Scheduled to deliver here and turned me away to check back the day after. They messed up all my plans and appointments. What a joke! Despite I showed him the paperwork and load was scheduled and broker was called. Nothing was successful with these guys. I have a lot to say about this place but it’s gonna be a long rant. Avoid this place. It’s just a mess.
Attention Carriers and Owner-Operators!If you're picking up a loaded trailer for brokers like TQL for multi-stop deliveries and returning it to this location, do yourself a favor—refuse it and avoid the headache.Most of the trailers here are old and equipped with recap tires. In high temperatures, these tires are prone to blowouts. Initially, the broker may assure you they'll handle any issues, but in reality, they’ll send you an open claim, making you responsible for the damage.Bottom line: These trailers are already in poor condition, and you’ll be left covering the costs.Stay safe and choose wisely. Good luck!
If you are delivering go to door 27. Fast unloading and the people were average but getting into the dock was terrible. Had to go to door 27. I guess they only unload from 1 door. So many trailers in the way made it difficult to bump the dock. Tried backing in from both directions and found blindsiding was actually a little easier due to how the empty trailers were placed in front. There is no room to turn around on the lot. You will end up doing figure 8’s with the driveways and the street. You must unhook and go park after you bump the dock. Problem is it’s hard to park near where you drop so you can’t see the red/green light. If you park too far they won’t come look for you with your paperwork.
I arrived late for my appointment, but they still worked me in. The parking lot is very tight, I recommend entering the 3rd entrance from us hwy 17.
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