Integrity Windows & Doors

We selected Integrity Windows and Doors because we like to work with local small-to-medium sized establishments. After calling to schedule a consultation, we were helped soon-after by Tim Folger who was delightful and offered a ton of explanation and guidance on the materials and the process. Tim was not pushy on doing more than we wanted to do and I think he knew that good customer experience means repeat customers -- I know I'll use Integrity for any further window or door replacements in the future.

The installation was quick with two guys installing two windows, one picture window, and two doors in a day. After they were finished, they left the areas very tidy. Very happy with the service and the price.

I'm finally making this review months later, but after the most recent winter storm affecting most of the Northeast and temperatures dropping below 0, I have extremely high praise for the materials they select. The old picture window I used to have in particular used to frost in the cold and you could feel a stream of cold air coming off of it onto the couch. No longer -- with the new picture window (and the "low-E" design) you couldn't tell it was cold outside at all. My old door also used to let in a constant stream of cold air, and the weather sealing on the new door prevents 99% of that flow.

It has made a _big_ difference. Our furnace used to struggle to keep up in the winter and dropped 5-10 degrees below our 73-degree setting; this winter the furnace did not deviate from its setting _at all_ despite temperatures remaining at 0 or below longer than previous winter seasons.

This is a very good company that does very good work!

Nobody likes to have problems with a product that they have installed in their home but I will say that this company stands behind their product and has been very efficient and correcting any issues without any question. The fact that they follow up with the service they promise means a lot in today's world with so many companies not doing what they promise. I would recommend integrity to anyone who's looking for new windows for their home and I can't say enough about the crew they send out to do the repairs very efficient and professional

Integrity windows charges way too much money for the level of service we received in our north olmsted home. We have been waiting six months for them to "send someone out" to look at the gaps left behind under just about every window of our house. They also ripped flashing on our roof and left it unsealed outside of the new window flashing they installed. Just quick fix for pay quality work. Definitely no integrity involved.

I had all of the windows in my house replaced and I appreciated the consulting that they did because they actually steered me to a more cost effective option. It was definitely the right advice for my needs, because I’ve had my first batch of windows for 3 years now and I love them. When I needed to replace the last few windows in my house, I went with them again because they do great work, they clean up afterward, and the windows look just as nice from the outside as they do from the inside because of the capping that they do.