Caron & Guay – Succursale de Lévis accueille les clients à la salle de montre du 950 Rue de la Concorde, local 203. L’équipe accompagne le choix des portes et fenêtres, prépare les devis et coordonne l’installation avec des partenaires d’expérience.
Accompagnement attentif à chaque étape, choix de produits adaptés au climat local, devis clairs et planification des travaux avec installateurs partenaires.
Services centrés sur la ville de Lévis et secteurs voisins, selon la disponibilité des équipes pour la prise de mesures et l’installation.
Conseils en magasin, estimation et prise de mesures, remplacement de fenêtres, portes d’entrée et portes-patio, coordination d’installation avec équipes partenaires, service après-vente.
Les avis mentionnent souvent un service en magasin courtois et disponible, avec des représentants qui prennent le temps d’expliquer les options. Plusieurs clients notent un bon suivi du dossier et des installations bien coordonnées. Un petit nombre de commentaires signalent des retours nécessaires pour corriger l’étanchéité ou des ajustements après la pose. Dans l’ensemble, la communication et la qualité perçue des produits reviennent comme points forts.
New windows, and they have to put up plastic sheeting because the wind gets through! It's a standard lot... I had to contact consumer protection to get them to come back to my house in March... This will be their third visit...
Impeccable service from our representative, who was friendly, attentive, and available at every stage. One of the best customer service experiences we've ever had. Time will tell, but we are confident in the durability and high quality of the door we chose, thanks to the assistance of our representative.
We received excellent service from the representative (Mr. Gabriel Vermette) when we were looking for a company to replace our windows. He provided all the necessary explanations so we could make an informed decision, and the price was competitive.Caron & Guay's product selection suited us, and the company is renowned for its quality products.As for the installation, we received outstanding service from the employees of KJM Signature Construction. Maxime and Charles-Étienne were polite, attentive, very respectful of our space, and truly friendly. They worked quickly and conscientiously, and we are very satisfied with their work. They cleaned up all the debris before leaving and took the time to answer our questions. A big thank you to this exceptional team!We also had a question about one particular window where the opening mechanism didn't work in the same direction as the other windows, so we emailed our representative. He responded quickly (within 24 hours) and provided a clear explanation: it was due to a specific limitation because the window was less than 13 inches wide. This response was very satisfactory, and we greatly appreciated the excellent after-sales service provided by the representative. Well done!I would recommend this company without hesitation.
Super service !
Excellent service
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