Business ProfileWindow Installers in Louisville, Kentucky
Universal Windows Direct of Louisville
Universal Windows Direct of Louisville
Universal Windows Direct of Louisville installs custom-fit UniShield® vinyl replacement windows in Louisville. The company was founded in 2002, and its Northwest Kentucky (Louisville) location opened in 2018.
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Business Highlights
- Its products carry a transferable True Lifetime Warranty.
Service Area
Louisville and Elizabethtown, Kentucky.
Active Business Listing
Universal Windows Direct of Louisville is one of 12 window installers ProsGrade lists in Louisville, Kentucky.
Active
Public local listing
Listing details
10 services listed, including Replacement windows, Double-hung windows and Crank-out windows. Open 7 days a week. 130 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Universal Windows Direct of Louisville compares with the other 11 window installers on ProsGrade in Louisville, using public Google ratings and review counts.
- One of 12 Louisville window installers on ProsGrade.
Services Covered
10 services- Replacement windowsUniShield® premium vinyl; custom-fit options.
- Double-hung windowsCustom-made; tilt-in top and bottom sashes; Super Spacer system.
- Crank-out windowsCasement, awning and hopper styles; triple seal system.
- Bay and bow windowsPrefabricated roof system; scratch-resistant laminate seat.
- Sliding windows
- Picture windows
- Garden windows
- Window installationYear-round replacement window installation.
- Energy-efficient windowsUniShield® windows designed for superior insulation and reduced air leakage.
- Custom windowsFrame color and finish, grid patterns and glass options.
Reviews
What customers say
Several customers praise their window installations, noting timely, smooth or efficient work. One customer said eight custom windows and outside frames were beautifully installed, with the order-to-install period taking about five and a half weeks. A customer also reported a door protruding from the house and said the team did not help resolve the resulting issues.
Customer Reviews
haley frazier
Everything about this experience has been a nightmare.Run the other direction while you still have a chance before they take your money and then make false promises on the quality of work that you will receive.They have my door protruding off of my house by at least two inches. They have it caulked to my deck boards then never removed old caulk around the frame before reinstalling door and putting new over preexisting old! They have no concern for quality and absolutely no concern for problem resolution! I am completely appalled that this company is able to pass this type of work off to the public and pretend as if it's quality! I will continue to do everything within my power to make sure that they are held accountable for their actions or give me back my money! I would have never purchased this door with you knowing the nightmare show I would have to put up with following!This has turned into more trouble than leaving my old door Would not recommend and would do quite the opposite! I will be telling people to run the other way! False promises made about door installation and then no help from the team once the issues have arose!
Shane Crick
I was approached by 2 guys and they offered a clean up on my windows, I agreed to let them show me their work and they were fast and it looks great, one of the guys named Shaun took his time to work around my vinyl sign on my door to make sure to not mess it up. Great first impression guys Thank You
Wendy Norris
Beautiful windows and a great installer crew. Mr Gonzalez and partner did a very nice installation and in a timely manner. Would definitely use them again for any window needs.
Shannon Wolf
I ordered the windows I needed for my living room. The rep was very helpful and friendly and easily contacted. They came today and put my new windows in the guys were very nice and friendly. They were very efficient and had both old windows pulled out and the new ones put in very quickly. I couldn’t be happier with the service or the new efficient windows.
Yvonne Sosa
After sitting through HOURS of window sales pitches. We decided on Universal Windows.
James Bowers, gave us, Quite the sales Presentation!
We were impressed by his knowledge of the product as well as the company he represents.
Eight Custom windows were ordered and BEAUTIFULLY installed, including outside frames.
The installation crew, Yuniel Gonzalez and his partner, knew what they were doing. The installation went “Smooth As Silk”!
From order date, to installation, it took approximately 5 & 1/2 weeks.
We Highly Recommend, UNIVERSAL WINDOWS!
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Frequently Asked Questions
How long do replacement windows from Universal Windows Direct take to arrive and install?
After final measurements, replacement windows usually arrive in 4–6 weeks; an average job generally takes a day, including cleanup and trim work.
Does Universal Windows Direct dispose of old windows?
The company says it disposes of old windows and installation materials during installation.
What does Universal Windows Direct's window warranty cover?
The company says coverage for pieces, parts, materials, glass systems, frames, locks, hardware, installation and labor lasts as long as the original purchaser owns the property. It says the warranty is transferable to a subsequent homeowner for 30 years.