Window and door sales and installation specialists serving homeowners and builders for renovation and new construction projects. Appointments available to review products and plan your project.
Customers point to clear communication from the first visit through installation, solutions-oriented support when challenges arise on site, and clean job completion. The team helps clients evaluate window and door options to match design goals and performance needs.
Qualicum Beach, Parksville, Nanaimo, and surrounding mid-Vancouver Island communities; additional areas across the Island and Gulf Islands by project.
Services include window and patio door supply and installation, sliding door replacement, new construction window packages, and assistance with product selection and measurements. The company supports renovation projects and can coordinate site visits for estimates.
Recent reviews frequently mention professional, detailed installations and courteous crews who leave work areas clean. Homeowners note straightforward estimates without pressure and consistent communication from consultation to completion. Several comments highlight help with product selection and on-site problem solving, including adjustments on challenging projects. Overall ratings emphasize workmanship and reliability.
A big 5 stars for the quality and experience we received by choosing North Pacific for our new home project. Scott and his crew were exceptional in ensuring everything was perfect, and we are very happy with the beautiful doors and windows. The quality is built to last, and their beauty is a key feature in the design and overall look of our home.
Our experience with North Pacific Window and Glass was more than positive, it was exceptional! From the home visit, examination and estimate to the professional, detailed installation, we were more than impressed. Their team provided us a real comfort level from the start. There was no 'up-selling' and we were impressed with the integrity, honesty and professionalism evident from the start. We replaced an aged sliding glass door on our 30 year old craftsman built home. Their installation team (Dan, Cawston and Jordan) represented the company and their product with pride. They were efficient, hard working and really cared that their work was first class. They made sure that we were fully briefed on the product and they stood behind their work. This company represents team work, loyalty and pride in their product and work. It was only one door,....but gosh!....We are very impressed and happy. Fairly priced, installed before we expected and top quality. We highly recommend them. Kevin H, French Creek, BC.
I went with a different window manufacturer for our new build and we unfortunately we ended up having a lot of quality control issues with them during the install. After many weeks of back and forth with the original window supplier, I decided to reach out to Scott and his team to see if they could assist.He sent out one of his installers the very next day and made adjustments to every one of the previously installed windows which stopped a lot of the air leakage issues we were having. Scott and the team was very professional and knowledgable!
From the moment we were introduced to the North Pacific team we knew this was the place to buy the windows for our new home. Scott was so knowledgeable and over the top helpful! He even took us to another home where we could see examples of the Innotech windows in a home close to our build that was being renovated. This was so helpful. in making our decision as to what window "brand" to use. We have big beautiful, high quality windows that allow us, family, and friends to enjoy our beautiful view. We designed our front door together and it is perfect. If you need high quality windows and excellent customer service, call North Pacific windows!
Simply the best. I couldn't be happier with the service and the product. The two installers were friendly, professional and left the job site immaculate. We had two sets of sliding glass doors replaced and will surely be back for more window replacements.Thank you North Pacific!
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