Local contractor offering window replacement and installation with an emphasis on clear estimates, reliable timelines, and careful workmanship.
- Clear communication from estimate to final walkthrough- Neat, respectful crews and organized job sites- Ability to coordinate with other exterior improvements- Local team familiar with New Haven homes and weather conditions
Serving New Haven and nearby towns across Greater New Haven, including East Haven, West Haven, North Haven, and Branford.
Services include full-frame and insert window replacement, new construction window installation, energy-efficient upgrades, exterior trim and flashing, and window-related leak and draft troubleshooting. The company can also align window projects with other exterior work when needed.
Customer feedback often highlights prompt scheduling and steady communication throughout exterior projects. Reviews frequently mention organized crews, clean sites, and work finished as planned. Homeowners also note helpful coordination on complex jobs that involve multiple exterior trades.
Our roof had some -- exciting -- challenges because of many addtions to the original house. We spoke with three contractors about a new roof. Pro Exteriors was reasonable, explained their process, and stayed very professional and attentive.Then our solar company, who had promised to take off and re-install our solar panels when we needed a new roof, sold out to someone else after removing the panels. We had solar panels in the yard because the new company had a policy to only do this service if they also did the roof (at a very hefty price), and didn't really care that this transition happened while we were in the middle of the project. They just refused.Pro Exteriors to the rescue, once again! A beautiful new roof, AND working solar panels.Great service, great price!
I had Ice Dams form on my roof and Charlie sent his crew out within 24 hours to take care of it. They were very professional. Charlie took every call from me. I was very satisfied.
We had our siding and roof replaced last summer. Honestly looks like a whole new house. Every part of the process was explained beforehand, from the solar panel removal and reinstallation process, to help with figuring out financing, etc. When it came time to start the work, the crews were professional and quick, and our project was complete within a week. Everything looks great. What’s even better is Ivan has amazing customer service and responds to any question or concern I have quickly and honestly.
I had my roof done 5 months ago and it’s been holding up extremely well!! I have so much great things to say but my review will turn into a book. lol. No issues, no surprises, and it still looks great. The shingle color hasn’t faded at all. From day one, the level of professionalism was impressive. The team was organized, on time, and kept everything clean and well coordinated throughout the project. There was a team on the roof, a team constantly cleaning up hazards, and a supervisor watching it all from across the street with eyes on both teams making sure they were working efficiently and clean. Communication was clear, and I always knew what to expect. I really liked the progress photos. I received photos of the roof before installation, photos showing all the shingles being peeled off, and after photos. They were very transparent. At no point did I have to wonder if they cut corners. If plans needed to be changed installation would halt and Charles would reach out to me for my feedback before proceeding. They were so professional and organized that my neighbors all complimented them after they left.What really set them apart was the follow-up. They actually checked back in after the job was completed to make sure everything was still holding up. Most companies disappear the second payment clears, but not this one. That kind of accountability shows they truly stand behind their work and actually care about long term quality not just an “Good luck wave” after installation day. They started at 7am and was finished by 2pm same day. No layovers, no bare roof for weeks just overall professional. They even moved the patio furniture and put it back.Special shout out to Charles for being so professional and easy to work with. He made the whole process smooth and extremely stress free. Everyone who talks about roof work or siding I always mention Charles at Pro Exteriors.After spending a few weeks getting quotes and meeting contractors I realized it’s rare to find a contractor with a solid team, strong organization, and genuine integrity. All the others I spoke with lacked 1 of the 3 which made me hesitate. I’m so happy to have found this company! I HIGHLY recommend these guys for anyone who wants a roof done right and a company that doesn’t vanish once the job is over.
Friendly, professional and skillful installers. We are 100% satisfied and feel confident that Pro will back their job if we need them.
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