Patrick Boyd
******$225.00 HIGHER THAN SAFELITE*******
If you think they are going to clean any broken glass up inside the vehicle, they don’t. After calling and speaking to Sherry about this issue she said that’s why you should bring it into the shop. If you want you can bring it in Monday, it’s Friday, then said it has to be by 1pm because no one is there after that.
I also made the mistake of setting the appointment up then checking safelite pricing. Safelite was 225$ cheaper. My appointment was for 1pm, I was going to call to cancel but the tech called and said he was on his way at 8am, which don’t get me wrong, that’s good prompt service, but again the appointment at 1pm. I told them how much higher they were than Safelite, asked if they could meet me 1/2 on the difference and she said absolutely not.
I’d give zero stars but you have to select 1
EDIT!!!! I don’t know how to reply to your response, but the speaker box is still in the same spot. It’s in the pictures, you can see the corner of the speaker box in the lower corners of the pictures. Thank you for confirming you and your installers are liars. You have my number and could have reached out directly like I tried to before getting the attitude from Sherry.
Again thanks for pointing out to everyone on Google that your techs lied to you, and you chose to come on here and bash your customer.
FYI, they left a bolt out, too. They also left the clips out of the hatch so the whole thing came loose on the highway. Pics and vids to follow
?? needs to change the name from Spectrum auto glass to Rectum auto glass, since they do crappy work