Tiffini Poole
Fausto did an excellent job replacing the window. The work was fast and everything was left neat and clean.
FeaturedTaking CallsWindow Installers in Raleigh, North Carolina
Window Wise
Window Wise
Window Wise is a residential window-repair specialist in Raleigh serving communities across the Triangle. For failed insulated-glass units, it can replace the glass while retaining the existing frame and window components in most cases.
Business Highlights
- New insulated glass units include a manufacturer's warranty of up to 10 years against seal failure.
- Installation workmanship has a one-year warranty.
- The glass warranty is transferable with proof of original purchase.
- Insulated glass units are locally sourced in North Carolina.
Service Area
Raleigh, Durham, Chapel Hill, Wake Forest, Zebulon, Wendell, Clayton, Garner, Fuquay-Varina, Cary, Holly Springs, New Hill and Apex.
Featured Local Business
Window Wise is one of 9 window installers ProsGrade lists in Raleigh, North Carolina.
Featured
Featured on ProsGrade
Listing details
7 services listed, including Glass replacement, Wood, vinyl and aluminum window repair and Balance-system repair. Open weekdays, closed on weekends. Rated 5.0 from 312 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Window Wise compares with the other 8 window installers on ProsGrade in Raleigh, using public Google ratings and review counts.
- Ranks in the top quarter of the 9 Raleigh window installers on ProsGrade by Google rating and review volume.
- Rated 5.0 on Google, at or above the 4.9 average of other Raleigh window installers on ProsGrade.
- Has the most Google reviews (312) of the 9 Raleigh window installers on ProsGrade.
- One of 7 Raleigh window installers on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
7 services- Glass replacementSingle- and dual-pane glazing for windows and doors; clear, low-E, tempered and frosted glass.
- Wood, vinyl and aluminum window repair
- Balance-system repairChannel, spiral and coil springs.
- Window hardware repairTilt latches, locks, jambs, pivot pins and shoes.
- Other window repairsAir-gap repair, weather stripping, screens, caulking and lubrication.
- Warranty glass installationManufacturer warranty replacement glass units.
- Whole-home window inspectionFull window evaluation; repair-or-replacement recommendations.
Reviews
What customers say
Several customers praise quick, efficient window work and tidy cleanup. One appreciated clear office reminders, while another says Window Wise replaced four pieces of glass in the cloudy window rather than the whole window.
Customer Reviews
Susan Auman
Fausto arrived on time, greeted me and identified himself with the Window Wise company. He quickly took the broken window out to his vehicle and then replaced the window . The office service was also professional and clear with reminders about when the service would take place. You may be able to get a cheaper price by trying many companies but I was taking the recommendation of a neighbor satisfied with their work.
Shelby Reed
Clean, efficient work replacing two windows with broken seals. We had been procrastinating getting them fixed, but the process was simole and quick. Highly recommend!
Alison Eyth
Fausto did an amazing job installing the new windows along with his teammate. They also helped replace weatherstripping on our other windows. The pricing was great and they cleaned up and made sure I was happy before they left.
Angela Bridges
Our experience with Window Wise from the initial consultation and estimate to Fausto great work on the installation of our new glass and weather stripping has been wonderful! They have been professional and easy to work with with online billing which I appreciate. Our windows are 28 years old and they're still in great shape other than just the one that had the cloudiness.
Window Wise was able to just replace the four pieces of glass in the cloudy window saving us from having to replace the entire window. I highly recommend their services to anyone!! The before and after pictures are incredible.
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Frequently Asked Questions
What does Window Wise's glass warranty exclude?
It excludes damage caused by deteriorated or improperly maintained exterior caulking, structural movement or settling, pressure washing, glass breakage after installation, and alteration, modification or tampering with the glass unit.
How does Window Wise handle a seal failure covered by its warranty?
For a warrantable seal failure during the warranty period, Window Wise helps coordinate the warranty process and works toward a timely resolution.
Does temporary condensation mean the glass seal has failed?
Temporary condensation may appear on the interior or exterior glass surface during high humidity or rapid temperature changes; this is normal and does not indicate seal failure.