Thompson Creek Window Company Richmond VA operates from Ashland and provides window and door replacement with an emphasis on communication, scheduling, and site cleanliness.
Local office presence in Ashland supporting Richmond-area homeowners. Coordinated process from consultation to installation. Reviewers frequently cite responsive communication, careful installation, and thorough cleanup.
Serving homeowners in Ashland, Richmond, and nearby Central Virginia communities.
Replacement windows; window installation; door replacement and installation; patio and entry doors; project consultation and estimates; porch-to-sunroom conversions referenced in some projects; cleanup and haul-away associated with installations.
Recent reviews highlight responsive communication from sales and project managers, with crews described as professional, efficient, and willing to answer questions. Customers often mention tidy workmanship and thorough cleanup at the end of the job. Several reviews note smooth coordination from consultation through installation and satisfaction with window and door replacements. A few projects reference larger scopes such as porch or sunroom transformations.
This experience was incredible. It started with Justin, the salesperson, who was warm, professional, informative and responsive to my concerns and needs. Next was Another Justin who was responsible for the crew and work being done. He took the time to make sure everything was being done correctly and my questions and concerns were addressed. The crew was friendly, professional and explained things along the way. They completely cleaned inside and outside the house before they left. On top of everything the windows are beautiful and perfectly installed. I highly recommend Thompson Creek windows and wouldn’t hesitate to use them again.
Felipe and his crew were incredibly professional. Felipe answered all the questions I had letting me ask them even though I was just a curious concernedclient not a professional installer. Justin, the project manager was available to take my calls and on site to supervise the project. The installation crew was incredibly efficient, attended to details, and were very friendly. My mother had work done by Thompson Creek and recommended them to me. I, having had all the windows and two doors in my home replaced by Thompson Creek, would recommend them to anyone.
The installation crew was incredibly efficient, polite, professional, and willing to answer any questions I had. The project manager was available by phone and then was on site to oversee the transformation of my home. He took the time to explain how everything worked, why things were being done and the next steps of the project. Thompson Creek was recommended to me, and I in turn would recommend them to anyone. I’m very happy with the work that was done and the way my home looks now.
We replaced all doors and windows and converted a screened in porch naturally we were anxious about cost and quality. This company offers a quality product that is sure to last. Some companies miss the mark on quality but are great at customer service or great at customer service but not quality products. This company excelled at every level and exceeded my expectations. The entire customer experience was seamless from the sales rep to project lead and the construction/installation team. I love that this company cares about its customers and checks in the entire process. Amazing and beautiful work. We are beyond happy. Great experience and thank you so much!
Your specialist Mr. Boysen was obviously a seasoned professional. He gave us additional information on transforming our porch into a sunroom. We are just beginning the process of renovating our screened in porch. After spending time with him. My husband and I began to feel more confident with our decision to use Thompson Creek.We have a large picture window in our living room. It is a lovely addition to our home. Our window came from Thompson Creek. The installation and quality workmanship made us positive we would choose them for any additional projects.I know we will have the porch we have always wanted.
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