Brothers Home Improvement, Inc.

The team at Brothers was great from start to finish. From the sales team (Anthony for us), to the the phone coordination and installation team, the process was easy. Installation was done in a few hours (3 windows). They did the unit next door in the same day, so could easy do a larger home in a day too. Removed old windows and put in new ones without cutting into the walls. It's amazing the difference these windows make for reducing noise from outside (we had original 1980s windows for this unit). We highly recommend this team for your window replacement needs. It's a custom window build, so allow time for them to be built (no one turns around custom sized windows in a week). These are worth the process and few weeks wait.

Brothers have impressed me through every interaction I had with their Home Improvement team (15 full construction Window replacements and 2 Doors in my case). Jessie, the outside sales person who met with us was a really nice guy who takes pride in the service and products this tight knit family business provides. Having worked his way up from the installing team he had "hands on" experience that really lent over when reviewing window options and installation choices. It was an easy decision to go with Brothers when comparing their prices on the Simonton window offering and accompanying warranty. The scheduling, measuring and installation process was also top notch. Everyone was super knowledgeable and really focused on customer satisfaction. The 3 lead installers were VERY capable with a lot of experience in construction and carpentry. They were also conscientious in their clean-up and never left an unsealed opening before they left for the day. As an overall observation, a job with this many windows can run longer than anticipated. My construction went out for two weeks primarily due to the City Permitting process in Santa Cruz and the discovery of dry rot that Brothers stepped up and fixed (again great carpentry work on the fix). We love our finished windows and fully endorse this business.

I recently worked with Brothers Home Improvement to replace my 2nd floor windows, and overall I had a very positive experience. The installation itself was excellent -- the crew was efficient, professional, and detail-oriented. Everything looked great once they wrapped up. A few issues came up afterward, but what really stood out was how quickly and responsibly they handled them. They responded right away, scheduled the fixes without any hassle, and made sure everything was fully resolved. It's clear they stand behind their work. I also appreciate that they previously owned the window manufacturing company, which gave me extra confidence in the product quality. Plus, their 10-year warranty offers real peace of mind. I'd happily recommend Brothers to anyone looking for a team that not only installs well but also genuinely takes care of their customers.

I had 13 windows installed by Brothers Home Improvement and they did an amazing job! From the first visit to the final cleanup, everything went super smoothly. The initial communications from Jeremy were succinct and timely. The crew (TJ, Raul and Luis) showed up on time, worked efficiently, and clearly knew what they were doing. I was working from home the day of install. These guys know their trade! The new windows look fantastic — they’ve made a huge difference in how my home looks and feels. You can tell the quality is top-notch. The team was friendly, respectful of my space, and made sure I was happy with every detail before they wrapped up. TJ did a thorough walk thru after the entire job was completed. His customer service skills are top notch and he’s genuinely concerned and attentive. Highly recommend Brother’s Home Improvement to anyone thinking about new windows. Great people, great service, and great results!