Sivan Windows and Doors - San Diego

I just want to say a big thank you to Aiala from Sivan Windows. We built our ADU and ordered all of our windows and doors from Sivan. After almost two years, we noticed an issue with one of the French doors from the manufacturer. Even though so much time had passed, Aiala took full responsibility and made sure the problem was handled. She immediately coordinated with the manufacturer, brought their installer back to our property, and ensured the issue was fixed properly. Her customer care was outstanding—professional, patient, and truly committed to helping us. We are very appreciative and grateful for her support. Thank you, Aiala, for going above and beyond!

I’ve had a really disappointing experience working with Oded at Sivan Windows. After spending $70,000 on windows and doors my order was delayed despite Oded knowing it was urgent that we got our order as soon as possible. Unfortunately that was just the start of my disappointment because when one window and one door of a 19 piece ordered arrived the door was incorrect. We had changed the color of the doors to bronze from surf but Oded only changed the color of the frame but left the divided lights green. As you can imagine, I am not familiar with reading complex window and Door orders so I did not notice that he had made a mistake. When the door was delivered and I brought it to his attention, he took no accountability and blamed me as the customer. I would expect that a customer service sales person who is helping make a $70,000 order would have made it very clear that they were making a selection that would look very odd. Oded was always dismissing me and I never felt like he had my best interest in mind.

I worked with Oded at Sivan Windows & Doors to replace some double-paned windows from the 80’s that had fogged up. It was easy to set up the appointment to get a quote, and Oded patiently explained their process and answered all my questions. He never pressured me to hire them and was very helpful. His office staff were also always quick to answer the phone and a pleasure to work with. I visited the showroom before committing and Oded’s team came twice to make sure measurements for the dimensions and frame were all perfect (I was trying to match the new windows more closely to my old historic single-paned windows). I ended up having to cancel the contract before permitting began because I decided to go with a custom-made windows so they could have the same old hardware/pulley system as our historic windows and fully match them. However, Oded was very patient and professional throughout all interactions. I would recommend Sivan W&D to anyone looking for a small, attentive, family-run business.

Exceptional Service and Quality at a Great Price I recently had the pleasure of working with Sivan Windows and Doors for a complete replacement of all windows and doors in my home (except for the front door). I must say, their service and quality of work exceeded my expectations. From the beginning, Sivan's communication was top-notch. They kept me informed throughout the entire process, making sure I was always in the loop. Although we encountered a few hiccups along the way, such as receiving damaged doors from the suppliers, the team at Sivan handled the situation professionally and efficiently. They promptly addressed the issues and came back to fix any items that needed attention. What sets Sivan apart is their commitment to standing behind their work. They genuinely care about their customers' satisfaction and go above and beyond to make things right. This level of dedication is truly commendable. When it came to pricing, Sivan offered a fantastic deal compared to other companies like Anderson, whose quote was more than 3x the cost. The value Sivan provides without compromising on quality is remarkable. I wholeheartedly recommend Sivan Windows and Doors to anyone looking for top-quality window and door replacements at a competitive price. Their excellent communication, commitment to customer satisfaction, and outstanding workmanship make them a top choice for any homeowner.

Great Quality - prices -professional and reliable advice from Oded -the sales person ;) I replaced a huge portion of doors and windows with Milgard fiberglass ultra C 650 style - I will replace more windows during summer and will order and work with this company AGAIN to complete my project. Installers also great - hard working- fast and clean well after installation.