Local showroom offering guidance on Pella window and door selection and coordinating replacement projects for homes in and around Scranton.
Local showroom support makes it easier to compare options and plan your project. Coordinated scheduling helps streamline measurement and installation. Many customers highlight attentive communication and careful install practices.
Scranton, greater Lackawanna County, and nearby Northeastern Pennsylvania communities.
Window and door consultations, measurements, quotes, product selection support, and coordinated installation for replacements.
Recent reviews frequently mention smooth experiences from consultation through installation, with sales staff taking time to explain options and answer questions. Installation teams are often described as punctual, careful in the home, and efficient, even on challenging days. Several reviewers note clear scheduling, timely follow-ups, and upfront pricing discussions. A few also mention helpful guidance with product features and project logistics.
Excellent experience, from shopping to installation. Sales rep Jim Alo helped me understand window construction and technology and advised me as to the best choices for my needs. He also helped set up the financing for my project and answered all my questions and phone calls.The installation went well and quickly, with Adam and his crew putting in 5 big windows on a cold winter day. Adam is an experienced window installer, did a great job on my project. The resulting windows are beautiful!I highly recommend Pella, both their products and their service.
We were thrilled with Pella from start to finish! The sales team were fabulous to work with, down to every detail. The install crew were very careful about our home inside and out. I highly recommend Pella windows! Thank you!
Needed to replace a Marvin window that I had installed when Marvin was in Scranton, the window was a casement style and the hardware rusted out and would not crank open. I called Pella and they were able to schedule me the next morning. Brent showed up on time, measured everything, brought samples to my home and gave me a quote after entering everything into his computer. I put half down and he scheduled a tentative install date with early pick up so I could stain and polyurethane everything before install, all molding to match my existing was included. Shane from Pella Scranton called me to coordinate everything and was very helpful during the entire process. The morning of the install, Mal showed up on time, removed my old window, installed new window with new molding and was very neat. Overall I had a great experience and would definitely recommend Pella Scranton, their prices were even better than independent distributors I called, and more professional.Thank you, Pella
Joe was phenomenal!! He helped fix a screen/window in my new home. Joe did quality work here at my home yet he was safe while he worked and really cared about my happiness as well as getting the job done & doing so correctly. I couldn’t have been happier. He went the extra mile to help show me how to use certain features of my screen/window, honestly way above & beyond. You can tell he truly loves what he does!Pella- you are a lucky company to have this guy around! It’s rare you find someone like him in this industry.Again thank you Joe M. For your help today & Pella for the quality product.
No pressure on the sales, thorough explanation of what to expect, and patience with our decision making process, Ian did a great job on that side of things. Thumbs up!The install went smoothly. Geoff and his partner were able to overcome a small issue with my structure and installed a beautiful new door, side lights and storm door. We are very happy with the overall result. Pricey of course, which is a concern for anyone, but I have to admit we ended up with a very well installed door, exactly how we wanted with little to no hassle. Thats worth something on its own.
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