Tanner Windows and Doors

At first, their customer service was great. We had a new front door, new sliding glass door with doggie door installed. Then we ordered, and paid in full, a different patio door handle with a better security lock that Tanner recommended after we inquired.And a security screen door.That was over 9 months ago. We still do not have the lock set due the patio door. The screen door has about a 1/2" gap at the bottom corner so bugs can just come in that area. The installers noted both issues on the invoice. The new solid wood door has split apart under the lock and it has paint scraped off it further up from the door not fitting properly. Tanner came out, saw all the issues, agreed to take care of it. That was Dec 18, 2025. Despite many calls and emails we've sent, we have had no reply. None of these issues taken care of with by warranty or repair. The locking set for the patio door has not been installed. The great service we had, is gone. We are seriously disappointed.

Outstanding service and professionalism, and their pricing is very competitive. We have had other windows replaced using one of the other major players in Reno and our experience with them was so-so - Tanner is amazing - communicates quickly and clearly, no surprises about cost, delivery or installation. He and his crew installed 8 windows and sliding door in 2 days - they look great. Since installation we've had wind driven rain and no sign of leaks, and you could feel the difference with the new windows against the wind. I highly recommend Tanner Windows and Doors - And don't just take my opinion, scroll down and take a look at the "Not Recommended" reviews - you'll see that they have TONS of happy and satisfied customers. We still have another 8 windows to do on the house, and we will DEFINITELY call Tanner Windows and Doors.