Crystal Glass Canada Ltd

I had my front windshield replaced couple months ago. The quote was very reasonable compared to other companies. The staff at the front desk was super friendly. The work was done on time and I got my vehicle back at the estimate completion time. The tech that took care of my windshield was super kind enough to re-attach my front dash cam once the new windshield went in. I am very happy with the service provided and will come back for future glass work.

Made an appointment which I showed up on time and was told 3-4 hours. 4 hours go by so I decide to stop in because it can't be much longer right? They hadn't even started working on it yet!!! When I asked what was going on I was to told they were busy. What's the point of making an appointment and being told a time frame if it's not going to happen. They tried to make it up by saying if I just wait they can have it done in 45 mins. So now the 3-4 hour job takes 45 mins. No thank you! Besides I had other appointments that were actually on time.* Note* The manager called me personally and we have a plan to try and make it right. I've updated the rating from 1 star to 3 star and we'll see how things go

went to the shop and the lady was helping the customer in front of me. the lady was taking a call and kept apologizing to the client in front that the girl one the phone was taking forever and laughing. so unprofessional considering the lady was having issues with her own computer and called for help joke of a place!