Jim S
I recently entered into and completed a window contract with the team at Total Home Windows and Doors, the scope of the contract was large, as we replaced all windows in the entire home as well as front and rear entry doors and side doors. Eugene, the Project Manager and the man in charge of sales and quotes is most knowledgeable, he spent all the time that was required to review our entire home, and provided a quote that was prompt and readily understandable. He presented all options for the products, and most certainly did not apply any pressure tactics. In short, he knows his stuff! We confirmed the contract, and most importantly, the promised dates of delivery and installation were honored. We had to educate ourselves on the cost of new windows, and having done so, I was more than satisfied that Total Home has the fairest prices in the market place. When it came time for installation, Valeri (Val) and his crew were also exceptional. Even in the cold days of December and this January, Val and his crew worked tirelessly and diligently to complete the installation. It was honestly like watching an orchestra in motion, with their focus and organization so impressive. They were also neat and courteous, and answered all of our questions. A big contract for windows involves at least some part of taking a leap of faith, we have all heard stories of poor outcomes with contractors and suppliers. With Total Home, there were no surprises, no problems, no delays and you can be assured that your trust and faith in them is very well placed. They are excellent at communication and coordination and I am sure if there are any after installation issues that they will continue with excellence.
I offer my highest recommendation of Total Home if you are in need of new/replacement windows and doors.
Jim S.