Local glass shop handling sealed window units, custom cuts, mirrors, and screen repairs with walk-in counter service Serving homeowners across Vernon, British Columbia.
Local counter service with clear communication and straightforward pricing for common glass needs. Suitable for small projects and replacement units where you can bring measurements or items to the shop Local experience that helps homeowners across Vernon, British Columbia compare a more region-aware provider.
Vernon, British Columbia and nearby communities in the North Okanagan.
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Services include replacement sealed units for windows, custom glass cutting, mirror cutting, screen repair, and basic residential window and door glass needs. Auto glass and commercial glazing may be available; call to confirm scope and scheduling.
Recent reviews highlight friendly, helpful counter staff and quick turnaround on glass cuts, mirror work, and screen repairs. Several customers mention reasonable pricing and clear communication. There are also a few negative experiences related to vehicle work, suggesting results can vary depending on the service type. Overall feedback trends positive for simple shop-based glass tasks.
Okanagan Glass went above and beyond for us. They were unable to complete replacing a broken window at our home so they made arrangements with another glass company to do this. They gave us the sealed unit so we only had to pay for installation. Thank you Okanagan Glass. Gloria Craig
Brought my motor home in to have a new windshield installed. After paying the bill, I got halfway to the vehicle when the employee who did the work came along side me and said "you need a new driver's side mirror". I thought I misheard him, so I replied "what was that?". He repeated "you need a new driver's side mirror". I then responded "why would I need a new mirror". He then said "I moved the vehicle and hit a post". He then proceeded to the mirror and literally ripped off the broken piece of mirror. He then said "get it fixed and bring us the bill and we will reimburse you". He then walked away, but when he was about 10' away he said, over his shoulder, "if I have time I"ll see if I can find the part". This is the total conversation between us. Not once did he apologize or say he was sorry, and the whole time he acted with attitude towards me, as if it was my fault. I had to drive the motor home home with no side mirror, obviously very dangerous. I removed the mirror and discovered that the plastic housing that the mirror attaches to was also damaged (not just the glass). I went online but realized I had better phone the manufacturer of the mirror because it was a little ambiguous as to the product I should order. I placed the order and then a week later the same OK Glass employee phoned me to say "I've got you part, bring in the unit and I'll install it". I responded "You told me to fix it, so I have already ordered the part". He then said "ok, by the way, how much did it cost"? I said "I don't know the exact cost, but I think a little over $200". His response was "woh"! I knew from his response that he had only ordered the glass. I have since found a fairly large grease stain on the driver's floor mat that I will have to deal with. I have dealt with OK Glass a number of times over the years, but never again.
These guys go above and beyond! Very kind, and they did a wonderful job fixing my screen. Highly recommend!
Very friendly and very efficient. I highly recommend. Took a mirror in to get cut and they did an excellent job as well as didn’t charge me much!!! Will be using them again definitely!!!!
Went in to have glass cut for 3 windows for our new chicken coop. We are very happy with their friendly, helpful & quick service, as well as the cost. Thanks guys!
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