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Taking CallsVerifiedWindow Installers in Vernon, British Columbia

Okanagan Glass

Taking Calls in Vernon Today 3.60 (36 reviews)(250) 542-3030

Okanagan Glass handles residential and commercial glass repairs and installations in Vernon, the Central Okanagan and the North Okanagan. Window glass replacement is among its services. It has served the Vernon area for more than 30 years and also handles auto glass and designs Terra Living Walls.

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Business Highlights
  • Okanagan Glass is an ICBC Glass Express licensed centre.
  • Okanagan Glass is an Automotive Retailers Association (ARA) certified replacement shop.
  • Okanagan Glass is a certified producer for Terra Living Walls.
Service Area

Vernon, the Central Okanagan and the North Okanagan.

Taking calls through ProsGrade. Okanagan Glass is one of 7 window installers ProsGrade lists in Vernon, British Columbia.

Listing details

10 services listed, including Window glass replacement, Commercial glass installations and repairs and Aluminium storefronts. Open Monday to Saturday. Rated 3.6 from 36 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Okanagan Glass compares with the other 6 window installers on ProsGrade in Vernon, using public Google ratings and review counts.

  • One of 7 Vernon window installers on ProsGrade.

Services Covered

10 services
  • Window glass replacement
  • Commercial glass installations and repairsFor large and small businesses
  • Aluminium storefronts
  • Sealed units and display cases
  • Custom glass designGlass, metal and wood
  • Deck, balcony and landing rails
  • Custom mirrors
  • Shower doors
  • Auto glass repairs and replacementVehicle door glass, back window glass and damaged windshields
  • Terra Living WallsDesigns specific to tastes and available floor space

Reviews

What customers say

Customers describe the service as friendly and helpful; individual jobs included a screen repair, a cut mirror, and glass cut for a chicken coop’s windows. One motorhome owner says an employee hit a post while moving the vehicle after a windshield installation, breaking the driver’s-side mirror; the employee did not apologize, offered reimbursement, and later called with a part after the owner had already ordered one.

Customer Reviews

Gloria Craig

Okanagan Glass went above and beyond for us. They were unable to complete replacing a broken window at our home so they made arrangements with another glass company to do this. They gave us the sealed unit so we only had to pay for installation. Thank you Okanagan Glass. Gloria Craig
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Ray Dobson

Brought my motor home in to have a new windshield installed. After paying the bill, I got halfway to the vehicle when the employee who did the work came along side me and said "you need a new driver's side mirror". I thought I misheard him, so I replied "what was that?". He repeated "you need a new driver's side mirror". I then responded "why would I need a new mirror". He then said "I moved the vehicle and hit a post". He then proceeded to the mirror and literally ripped off the broken piece of mirror. He then said "get it fixed and bring us the bill and we will reimburse you". He then walked away, but when he was about 10' away he said, over his shoulder, "if I have time I"ll see if I can find the part". This is the total conversation between us. Not once did he apologize or say he was sorry, and the whole time he acted with attitude towards me, as if it was my fault. I had to drive the motor home home with no side mirror, obviously very dangerous. I removed the mirror and discovered that the plastic housing that the mirror attaches to was also damaged (not just the glass). I went online but realized I had better phone the manufacturer of the mirror because it was a little ambiguous as to the product I should order. I placed the order and then a week later the same OK Glass employee phoned me to say "I've got you part, bring in the unit and I'll install it". I responded "You told me to fix it, so I have already ordered the part". He then said "ok, by the way, how much did it cost"? I said "I don't know the exact cost, but I think a little over $200". His response was "woh"! I knew from his response that he had only ordered the glass. I have since found a fairly large grease stain on the driver's floor mat that I will have to deal with. I have dealt with OK Glass a number of times over the years, but never again.
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Josh Kutchai

These guys go above and beyond! Very kind, and they did a wonderful job fixing my screen. Highly recommend!

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Frequently Asked Questions

Does Okanagan Glass handle ICBC and private insurance claims?

It handles both types of claims for auto glass work.

Does Okanagan Glass provide pickup and drop-off during windshield work?

It provides customer pickup and drop-off while a windshield is being repaired or replaced.

What windshield chips may require replacement?

Rock chips larger than a loonie or in the driver’s direct line of vision may require replacement.

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