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East Coast Millwork

Window Installers in Waterbury, Connecticut
Ranked #8 in Waterbury | Grade B-
4.10 (32 reviews)

East Coast Millwork

East Coast Millwork is a Waterbury, Connecticut-based installer concentrating on windows and doors for residential projects, including special-order items coordinated with retailers. The company operates Monday through Friday with a partial day on Saturday.

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Why Homeowners Choose This Business

Local focus in Waterbury, Connecticut with regular weekday hours and Saturday slots. Familiarity with special-order products and coordination with retailers. Clear scope around window and door openings to help projects stay organized.

Service Area

Waterbury and nearby Connecticut communities, generally within driving distance of 141 Progress Ln, Waterbury, CT 06705.

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  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Renovation Services
  Installations
  Window Installation
  Door installation
  Patio Door Replacement
  Sliding door installation
  Entry Door Installation
  Window Replacement
  Trim and sealing for openings
  Retail program installations
  Garage door opener installs
  Residential Windows And Doors
  Storm door installation
  French Door Installation

Installation of replacement windows; exterior and interior door installation; patio and sliding door installation; garage door opener installs tied to retail programs; basic exterior trim and sealing for window and door openings; removal and disposal of existing units when arranged in advance.

Reviews

Customer Reviews

Winston Hide
this company called me last year to remind me that, as I had left an unsupportive review elsewhere for atrocious customer service and inability to show up, the actual installer is to be dinged with a financial disincentive. The company pers…
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this company called me last year to remind me that, as I had left an unsupportive review elsewhere for atrocious customer service and inability to show up, the actual installer is to be dinged with a financial disincentive. The company person asked me to update the review. I choose not to. Through no fault of East Coast Millwork, the patio door that was installed has a structural defect and Lowes organized to have a new door replaced. Although east coast millwork made an appointment to install the new door on the 20 February, that simply did not happen. 6 months and no resolution.
Jay Kelley
I cannot possibly put into words how EXCEPTIONAL this company is…we purchased special order doors from Lowe’s. The doors arrived at the store and we called about installing them…we were hoping for installation prior to Christmas but they we…
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I cannot possibly put into words how EXCEPTIONAL this company is…we purchased special order doors from Lowe’s. The doors arrived at the store and we called about installing them…we were hoping for installation prior to Christmas but they were booking into mid January. Spoke to Tris and she said that she would try to work something out….she called back a couple hours later and said how about December 22nd. We were beyond thrilled and said yes. The installers were EXCELLENT, (wish I could remember their names) and completed a difficult two door installation in less than 6 hours. They were personable and worked diligently to do the job RIGHT. You guys made our Christmas GREAT!
Anne R
Jachane James installed our new garage door opener that we purchased through Lowe's. Jachane was INCREDIBLE and went above and beyond! He was kind, patient, and professional. He did an excellent job with the install itself, and then explain…
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Jachane James installed our new garage door opener that we purchased through Lowe's. Jachane was INCREDIBLE and went above and beyond! He was kind, patient, and professional. He did an excellent job with the install itself, and then explained everything we needed to know.

Jachane quickly realized that we needed an extender for the opener (due to door size). He told me exactly what to call and order, and then he himself drove 35 mins round trip to Bloomfield to pick-up the product!

I cannot thank Jachane James enough! He is what everyone wishes for in a contractor.
J O H N
$5,100 Door Disaster – Don’t Trust Lowe’s or East Coast Millwork Paid $5,100 for a custom exterior door through Lowe’s, installed by East Coast Millwork. It’s been nothing short of a disaster. Before installation, East Coast Millwork admi…
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$5,100 Door Disaster – Don’t Trust Lowe’s or East Coast Millwork

Paid $5,100 for a custom exterior door through Lowe’s, installed by East Coast Millwork. It’s been nothing short of a disaster.

Before installation, East Coast Millwork admitted the door was damaged and told me to contact Lowe’s. After I did, they lied and denied it, leaving me stuck between two companies pointing fingers. The workmanship speaks for itself — sloppy caulking that washed away after one rain, visible plugs and screws all over the molding, scuffed panels, dents, mismatched brass hinges, and a screen door that doesn’t close or seal properly.

The door came only primed, not factory-painted as ordered, with uneven color and finish. I waited six months for this door after Lowe’s originally placed the wrong order — and this is what arrived.

Consumers deserve better than being misled, overcharged, and handed subpar work. Look at the photos and judge for yourself. Companies like this shouldn’t be able to keep doing business this way
Carl Gustenhoven
The workers seem to perform good work, but, the management is terrible. They completely failed to meet agreed schedules and took no responsibility for sending an adequate number of craftsmen to complete the work in the agreed period of time…
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The workers seem to perform good work, but, the management is terrible. They completely failed to meet agreed schedules and took no responsibility for sending an adequate number of craftsmen to complete the work in the agreed period of time. Codi Quinn was dismissive of schedule commitments and took the attitude that he was doing me a favor meeting commitments that he made. He refused to put me on the phone with his boss someone named John Searles.

I would not recommend them to anyone. Stay way.

We are now into the third day of a promised one day job. I have missed 2 days of my own work due to their poor and erratic scheduling.

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Frequently Asked Questions

They focus on window and door installations, including replacements and special-order units coordinated through retail partners. Related tasks may include basic trim, sealing, and removal of old units when arranged.

Scheduling depends on product availability and current workload. Weekday appointments are standard, with limited Saturday availability for some projects.

Yes, many projects involve items sourced through retailers, including special orders. Coordination typically includes verifying measurements, delivery timing, and site readiness.

Clear access to the work area, remove window treatments, and secure pets. Discuss disposal, interior touch-ups, and any trim or paint responsibilities in advance.

Minor sealing around the opening is commonly included, but paint, drywall, or extensive trim work may be outside scope. Confirm finish details and any add-on services before the appointment.
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Opening Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday 8:00 AM – 1:00 PM
  • Sunday Closed

Business Details

Business Rating
4.10 (32 reviews) Pro Listing
Address
141 Progress Ln, Waterbury, CT 06705
Phone
Business Type
Window Installation Service
Website
https://www.eastcoastmillworkne.com/
City Page
Window Installers in Waterbury, Connecticut

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