Pro Business

West Shore Home

Wilmington Window Installers
Ranked #3 in Wilmington | Grade B+
4.80 (1090 reviews)

West Shore Home

Local replacement window service from West Shore Home’s Wilmington office, with scheduling seven days a week and an emphasis on clean, organized job sites and clear communication.

Why Homeowners Choose This Business

Homeowners highlight courteous crews, clear explanations, and fast, organized installs. Local teams arrive within the scheduled window, protect floors and surfaces, and address site-specific conditions to complete work as planned.

Service Area

Wilmington, NC and surrounding neighborhoods across New Hanover County and nearby communities.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Maintains a competitive standing in this market.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Installations
  Replacement Windows
  Double Hung Windows
  Sliding Windows
  Energy Efficient Windows
  Window Installation
  Window Removal And Disposal
  Window trim and flashing
  Picture Windows
  Custom Window Openings
  Home window upgrade
  Vinyl Windows
  Coastal Window Solutions

- Full-home window replacement
- Single window upgrades and problem window replacement
- Sliding, double-hung, picture, and specialty window options
- Removal and disposal of old windows
- Trim, flashing, and finishing details
- Post-install walkthrough and cleanup


Reviews

Recent Reviews

4.80

(Based on 1090 reviews)

Customer feedback consistently mentions punctual arrivals, clear communication about the process, and tidy work areas with drop cloths and thorough cleanup. Many reviews describe full projects completed in a single day and crews adapting to on-site obstacles without hassle. Windows and bath projects are both referenced, with homeowners noting careful attention to detail during installation.

Google Review
ren yonker on West Shore Home

Had 19 windows get replaced all in one day and couldn't by happier with the look and the experience with the install team. Thomas, Blake , Jon, Avery, Hazy, Will, and Jaylen did amazing work and very detailed to make
Sure everything was up to my satisfaction. Couldn't be happier

Google Review
David H on West Shore Home

Gabe and Ben were phenomenal. They arrived within the scheduled window and before starting any work laid out multiple drop cloths on my flooring so as to minimize any mess. Gabe explained the process that would be taken to remove the old tub and install the new low threshold shower. Once that was out of the way they began to work and it was amazing how fast that they were able to get the old tub/shower out of the bathroom and begin the install. I explained that Hurricane Florence had done water damage to sheetrock in the house and the out of town contractors used for repairs had sheet rocked over where the plumbing access panel had been so there was no accessible shower shutoff controls so I had to turn off the water at the main so they could work. I asked Gabe if he could make some holes next to the stud when he removed the old shower so i would know where to cut to install a new access panel at the shower connections. He willingly agreed and went above and beyond and not only fully cutout the section but also installed a new access panel for me.
When it came time to install the safety hand rails and their placement it was explained I could install them wherever I wanted however suggestions were made along with the reasons that those locations would be appropriate. When the job was completed they cleaned everything up before they left and the only way you could tell that they had been there was because they left a new beautiful safety shower.
I will definitely say this crew knew what they were doing and are very good at it. The professionalism of these two was refreshing. They made the whole process painless and stress free for me. Would definitely say that I would use them again if the need arose.

Google Review
Christy W on West Shore Home

Nice professional and got the work done. A beautiful window and no stress at all. A part of my sun room roof was making a standard install infeasible, they worked around it like pros, removed what was in their way and reinstalled it as good as new. When I had, had a second company come out to do an initial quote this “bump” was quoted to cost me essentially more than the window install for them to take apart and reinstall. Westshore homes didn’t charge me anything additional to handle it. Avery, Will, and John came in with very positive attitudes the whole time despite bump making the project take much longer than they expected, they handled it professionally, courteously and cleanly!! This is who you go to for a hassle free and stress free experience ! Down to cleaning up after themselves I was impressed with the entire experience. Aside from my new and beautiful window you’d never know I had a whole construction crew in here today! They were on their hands and knees making sure they didn’t leave a speck of dust behind.
I really can’t get over the professionalism.

Google Review
Jamie Bowen on West Shore Home

West Shore Home was exceptional all the way from start to finish. Chris measured and went over all details with us and hot us an appointment scheduled quickly. We decided on the Theian Ivory. Hector and his counterpart did an amazing job with the installation!!! We love our new walk-in shower!!! Hector was very skilled and very thorough while installing the new and removing the old. J-589371

Google Review
Motice Humphreys on West Shore Home

Gabe and Blake did an outstanding job installing my walk-in shower. Their attention to detail was remarkable and explained the process of why they cared about installing it properly. They also ensured the fixtures were installed to my liking.

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Frequently Asked Questions

The Wilmington team installs common residential styles such as double-hung, sliding, picture, and select specialty windows. During an in-home visit, they review options that match your home’s openings and local code considerations.

Many projects are completed in as little as one day, depending on the number of windows and site conditions. The crew will provide a timetable during your appointment and keep you updated on the day of installation.

Yes, old windows and related debris are removed and hauled away. Installers also place protective coverings and perform a final cleanup before the walkthrough.

Reviews indicate the team works through structural bumps and unique sunroom or porch conditions. They assess the opening, make necessary adjustments, and complete trim and sealing to finish the job properly.

You can request an appointment online or by phone. A representative will review your goals, measure openings, and provide pricing and scheduling details.
 Verified Listing

Opening Hours


  • Monday 8:00 AM – 8:00 PM
  • Tuesday 8:00 AM – 8:00 PM
  • Wednesday 8:00 AM – 8:00 PM
  • Thursday 8:00 AM – 8:00 PM
  • Friday 8:00 AM – 8:00 PM
  • Saturday 8:00 AM – 8:00 PM
  • Sunday 9:00 AM – 5:30 PM

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Business Details


Business Rating
4.80 (1090 reviews) Pro Business
Address
3405 Merchant Ct, Wilmington, NC 28405
Phone
Business Type
general_contractor

Location Map

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