Stonehenge Masonry

Very good service! Matt had come by to give me an estimate on a repair I was thinking about. He was honest, gave me a few options and talked me through what the process may look like to fix it. I’ll for sure keep Stonehenge in mind for future projects!

Disappointing Experience with Pricing and Communication [Update: In response to the owner's reply below, I would like to add that his formal written estimate explicitly stated that prices are "guaranteed for 15 days." I accepted the quote within this window. His claim that he was only providing "ballpark pricing" contradicts his own official documentation.] I had a frustrating experience with Stonehenge Masonry and would advise caution regarding their initial estimates. In mid-March, I contacted them for a straightforward project: building two front porch columns. I provided the exact dimensions (9 feet tall, 18 inches square) and the specific stone required. Pictures were also provided. The owner provided a formal written estimate for $5,800. Since the price was competitive and aligned with other bids, I accepted and asked the owner to visit the site to review logistics. During the visit, the owner assured me my project was in his queue and he just needed to check stone size and availability. He never mentioned the initial quote would change. Furthermore, nowhere in his official Terms and Conditions did it state that the estimate was invalid without a prior site inspection. After that visit, communication slowed. When he did reply, he cited being busy with other projects. Eventually, my follow-ups went unanswered. Over two months later, on May 20, I finally received an email, but it was a new quote for $7,200. This was a significant increase with no prior discussion. When I called to ask about the change, the owner was dismissive. He claimed it was unrealistic to expect a firm quote based on pictures, despite the detailed dimensions provided, and stated I should have known his price was too low. He took no responsibility for the delays. If an estimate is only a rough guess until a site visit, a professional business should state that clearly upfront. Sadly, I lost over two months of the construction season to poor communication and unexpected price changes.

I had a really positive experience speaking with Dan at Stonehenge Masonry. I reached out looking for advice and a possible quote regarding a foundation concern, and they were incredibly helpful. He took the time to carefully review photos, explain what he was seeing, walk me through different options, and answer my questions honestly and patiently. Even though we have not moved forward with work at this point, I was very impressed with his knowledge, professionalism, and willingness to help without any pressure. It is refreshing to speak with someone who clearly knows their trade and takes the time to educate people. I would definitely recommend reaching out to Stonehenge Masonry if you are dealing with foundation or masonry concerns in the Ottawa area.

Dan’s knowledge and experience shone through at every phase of this little step project. He never tried to upsell me and gave me solid advice when it came to choosing materials to suite our budget and safety needs. Already have plans to use them for other projects!

The bricks under our bay window were losing their veneer, and were actually crumbling. Who knew that the base bricks were so soft and prone to disintegrating (22 years). Stonehenge Masonry to the rescue. In 2 days Tim and Ryan transformed this mess into a thing of beauty. They were VERY professional and a credit to their profession. Highly recommended (and the cost was very reasonable).