Northside Electric

I had these guys come out in March to help install a gfci outlet I was having trouble with. We had attempted to do it ourselves but just couldn't figure it out. The guy was here and all he had to do was swap 2 wires and screw the outlet plate on the wall. Literally was here 18 minutes which can be proven by the footage on my surveillance camera, which means he probably did less than 15 minutes worth of work. A few weeks later I get a bill for $140!!!!

I called about it thinking it was some kind of mistake and got some lame explanation about how they charge from the time the electrician leaves wherever they are at to go to the jobsite. That I have to pay for a full hour even though I did most of the work, supplied my own parts and it took less than 20 minutes.

I honestly forgot to pay the bill and never got another one until about a week ago.

They have the nerve to send me a bill with a big red stamp on it letting me know its past due after not hearing anything from them since March.

This is really disappointing especially since I've done work with Northside electric in the past and until this year never had any problems.

How are you going to charge me for an hour of work when you weren't here an hour, not even half of one. Then go off to the next job and change them by the hour too?

Super unethical, that's called double dipping. Seriously please don't chose this place for your electrical work, I'm sure there are more ethical fairly priced places in salem. Especially in this economy we need to take the unethical greedy places down.

I bet the owner or manager won't even respond to this review either or make any attempt to find my real name and reach out to me. Who knows if they even care about this bad review. They don't care about their customers, so hopefully they start losing them.

We had Northside out for an EV charger install which included some panel work as well. Ryan was quick to respond and be on site due to a tricky location of the panel and charger. After figuring out the plan Northside was quick and easy to schedule and TJ, our electrician, arrived on time and quickly got to work.
I can't recommend Northside Electric enough and TJ was great to work with. Top quality work!

I appreciate that Ian was so knowledgeable about his work. He installed an outlet behind my TV, which led me to change up the project- - to open up a hole under my staircase (more storage), which he then installed wafer lights - which look amazing, which led me to another project of installing stair railing lights - which I LOVE. he installed motion detectors so they come on when we approach. it is lovely! I will for sure call Ian again and have him work on future projects. Thanks for your flexibility of my ever changing plans!!