Business ProfileFlooring Contractors in Billings, Montana
Soft Touch Designs
Soft Touch Designs
Soft Touch Designs has been in business since 1990 and is based in Billings. It specializes in residential and commercial hardwood flooring, including installation, refinishing and repairs.
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Business Highlights
- Sources its hardwood exclusively from manufacturers.
Service Area
Billings and communities including Laurel, Hardin, Busby, Forsyth, Sheridan, Cody, Lovell, Powell, Dayton and Burlington; Central and Eastern Montana and Northern Wyoming.
Active Business Listing
Soft Touch Designs is one of 11 flooring contractors ProsGrade lists in Billings, Montana.
Active
Public local listing
Listing details
7 services listed, including Hardwood floor refinishing, New hardwood floor installation and Commercial flooring. Open weekdays, closed on weekends. 19 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Soft Touch Designs compares with the other 10 flooring contractors on ProsGrade in Billings, using public Google ratings and review counts.
- One of 11 Billings flooring contractors on ProsGrade.
Services Covered
7 services- Hardwood floor refinishingSanding, oil- or water-based finishes and stain changes.
- New hardwood floor installationOak, bamboo and other hardwood options.
- Commercial flooringClassrooms, offices, fitness centers, gyms and athletic flooring.
- Design consultationsMaterial-selection guidance.
- Hardwood floor repairsRepairs and gap-filling for older or worn floors.
- Floor recoatingFor previously Swedish-finished floors.
- Hardwood flooring productsNorthwood, Sheoga and Hallmark.
Reviews
What customers say
Customers praise the workmanship and finished floors, and several describe quick estimates or prompt scheduling. One homeowner says the crew matched new wood stairs to upstairs flooring without samples; another describes repairs that patched cable holes and a two-foot area where a wall had been.
Customer Reviews
Sam Becker
Soft Touch Flooring was fantastic from start to finish! They came out right away for an estimate and got back to me with an extremely reasonable price. I was pleasantly surprised when they were able to get me on their books sooner than originally expected, and then completed the job in just about an hour. The whole process was smooth, quick, and stress-free. Super impressed with their professionalism and the quality of their work—I couldn’t be more pleased. Highly recommend!
Tanya Roy
We are beyond happy with the work done on our stairs. We changed out the carpet on our stairs to wood stairs. We wanted it to match our existing wood floors we had upstairs. With no samples of the floor and very little information they managed to find the perfect match!! The workmen-ship was beyond our expectations. We ended up with beautiful classic wood stairs our family will enjoy for many years to come. If you want a company that has experienced perfectionist works that go above and beyond to get it right these are your guys.
Sonya Hensley
My experience with Soft Touch was all around great. The consult appointment was scheduled very quickly, the estimate was returned the next day and the job was scheduled as soon as the wood order arrived. The flooring technicians helped me make some decisions mid-install that were definitely the right choices. The only downside is that my new floors are so beautiful I don't want to walk on them. ??
Sam Pinnegar
My Wife and I just bought a house and had the original hardwood refinished. Smaller area 3-400'. Professional, prompt, and skilled. Job started on Tuesday and was done by Thursday morning! Floor looks great and will be ready for us to move in this weekend! Highly Recommend!
Nicole Ratcliffe
I called Soft Touch after ripping up my carpet to find original wood floors from the 50s that I was looking to get refinished. It needed some serious TLC, but Soft Touch more than exceeded my expectations. They were able to seamlessly patch some cable holes, and even a 2 ft area that had previously been a wall. They fixex the imperfections while keeping true to the authenticity of these beautiful old floors. I cannot thank them enough, I can't even believe that this is the same room!
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Frequently Asked Questions
What preparation does Soft Touch Designs require before hardwood installation?
The space should have working lights and 110-volt outlets, with doors, windows and the heating system operational. Existing carpet, nails, staples, tack strips, plaster or adhesive, along with furniture and appliances, must be cleared.
When can area rugs go on a newly finished floor?
Soft Touch Designs recommends waiting at least three weeks after finishing before adding area rugs, with a non-slip rubber pad underneath.
What can Soft Touch Designs' recoating service address?
Recoating on previously Swedish-finished floors can reduce scuff marks, but it will not remove scratches, dents or water-induced discoloration.