Business ProfileVerifiedFlooring Contractors in Brantford, Ontario
Carrillo Carpets
Carrillo Carpets is based in Brantford and serves Simcoe and the broader Brant and Haldimand-Norfolk area. Carlos and Yvonne Carrillo founded the family-owned business in 1986; it began with carpet and vinyl installations before adding tile and hardwood. Its service list also includes custom tiled showers and backsplashes, custom area rugs, and removal and disposal of old flooring.
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Service Area
Brantford, Simcoe, and the broader Brant and Haldimand-Norfolk area.
Public local listing. Carrillo Carpets is one of 12 flooring contractors ProsGrade lists in Brantford, Ontario.
Listing details
7 services listed, including Carpet and Vinyl Flooring, Hardwood, Engineered Hardwood and Laminate and Tile and Natural Stone. Open weekdays, closed on weekends. 48 reviews.
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How This Business Compares
How Carrillo Carpets compares with the other 11 flooring contractors on ProsGrade in Brantford, using public Google ratings and review counts.
- One of 12 Brantford flooring contractors on ProsGrade.
Services Covered
7 services- Carpet and Vinyl FlooringThe company began with carpet and vinyl installations.
- Hardwood, Engineered Hardwood and LaminateAll three are included in its flooring range.
- Tile and Natural StoneTile work includes custom tiled showers and backsplashes.
- Luxury VinylThe service list includes LVP installation.
- Residential and Commercial Flooring InstallationBoth types of installation are listed among the services.
- Custom Area RugsA named service in the flooring services list.
- Flooring Removal and DisposalThe service list specifies removal and disposal of old flooring.
Reviews
What customers say
Customers praise the flooring advice and service. One customer says the team completed an emergency carpet installation quickly; another describes help choosing floors during a renovation involving a moved kitchen island. An earlier customer reports basement flooring warped within months and says the company declined warranty coverage after attributing the problem to water damage.
Customer Reviews
Tareq El-Ahmed
The customer service and flooring expertise was exceptional. I highly recommend stopping by if you have any flooring needs.
Brianna Lavoie
These guys were incredible!! We needed an emergency carpet install, they stepped up and got the job done quickly and efficiently. The carpets look beautiful and the customer service was amazing! I HIGHLY recommend them for all your flooring needs !
Kevin Mercer
Have had an absolute terrible experience with this company. After having our basement flooring put in by them, within a few months we noticed warping. Chased them for many months before warranty ended and finally when Carrillo came to assess, I was told it was because of water damage and they couldn’t honour the warranty. It turns out it was poor quality of installation and product, not water damage. They would have happily fixed it for $1500 labor though. Fast forward to this weekend. We have decided to move. We need to fix the flooring that Carrillo claimed had water damage. We just had another company come in provide an estimate for the repairs Carrillo should have honoured under warranty. They lifted the damaged boards. There is no water damage!! Never dealing with this company again and wouldn’t ever recommend them.
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Frequently Asked Questions
Can I get a flooring estimate?
The company offers free estimates, and customers can meet with a project specialist to get started.
Are evening appointments available at the Brantford store?
Evening appointments are available, and Saturday visits are by appointment.
Can the team help me choose tile?
The team helps customers balance appearance and performance with the needs of the space.