Showroom-based flooring retailer offering product selection support, measurements, and installation scheduling for residential and light commercial projects in and around Charlottesville.
Local showroom with a range of flooring options and custom rug sizing. Staff support from selection through measurement and scheduling. Convenient Charlottesville location with standard weekday and Saturday hours.
Charlottesville and nearby Albemarle County communities, with projects considered in surrounding Central Virginia locations.
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Showroom sales and guidance for carpet, hardwood, luxury vinyl, laminate, and area rugs. In-home measuring and installation scheduling for purchased flooring. Assistance with product selection, underlayment options, and basic care information.
Customer feedback is mixed. Positive notes highlight helpful showroom staff, clear communication during measuring, and smooth installs for carpet and rugs. Critical reviews cite issues with installation quality on some projects and delays or frustrations with follow-up. Experiences appear to vary by job and crew.
Absolutely ?? happy with their services. We bought 3 custom size rugs for our home. I will use again when the need arises.
Bought many flooring and happy with their customer service and options. Thanks for taking my call this morning
Botched install AND reinstall; dismissive, rude staff:Flooring purchased and installed in our home in 2023 and joints began to separate within months. When I reported this by phone to Floor Fashions, I was advised to glue the pieces together using wood glue. Glue failed and another joint started bowing. I went back to the company in June 2024 then waited three months for reinstallation. After another month, the reinstalled pieces are now separating as well. Visited showroom to demand resolution. The response of the warehouse manager – responsible for reinstall – was to note that I had not responded to a follow-up call placed three days after the reinstall (seriously). When I explained thst as a customer it’s my responsibility to pay – not to return his calls, his response was “this conversation is over.” Exchange was witnessed by sales associate who sold us the flooring. Images show original install, and reinstall.
This one star is credit to the sales who was responsive and friendly. The installation is a piece of shit: carpet staying away from baseboard, lots of trims hanging around. Be aware! They will damage your baseboard but clear themselves because their contract says so.
The very knowledgeable sales person Jack provided unparalleled service. He came out as scheduled to measure the room and accommodated our installation schedule. The installers Joe and Phillip arrived on time, carefully moved all the bedroom furniture, did a perfect carpet installation and thorough clean up.I highly recommend Floor Fashions of Virginia.
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