Local showroom offering area rugs, runners, and floor coverings with in-person assistance and options for different budgets. Customers are encouraged to review return and service policies before purchase or cleaning.
Local showroom access, the ability to compare colors and textures in person, and assistance finding options within a set budget. Customers should review policies on returns, special orders, and care services in advance.
Collierville and surrounding Memphis-area neighborhoods.
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Area rug sales, runners, and floor covering options. Rug delivery may be available. Rug cleaning and related services have been mentioned by customers; confirm scope and terms with the store.
We recently purchased 5 rugs from Fara and are very pleased with them. They are absolutely beautiful, high quality, and look fabulous in our bedroom. Mike, the owner, was extremely helpful and so nice. Additionally, we purchased them on a Thursday or Friday and they were delivered on the following Monday, free of charge I might add! We couldn’t be happier!!
I’m in the process of investing in a rug for the first time. The owner Mike and his family have been so helpful. They really try to find you something you love within your budget. I feel very confident in their expertise and service and hope to purchase from them soon.
The owner of this business is claiming to be selling “handmade” Persian rugs. The rugs he’s selling might be used and cleaned up to be sold again for an exceptionally high price. I discovered this after going home and trying to check the sticker behind the rug and only then I realized that the place where the sticker of the rug would have been had faded away, meaning there was a sticker there at some point but it had faded away after years of use.The owner of this business is an extremely arrogant man who told me and my mom to go next door to home goods. When we tried to negotiate the price with him he told us: and I quote “expensive? My foot”.I don’t appreciate how he treated us when we were genuinely trying to purchase from him not to mention he sold us a used rug claiming it as a new, hand made, and authentic.Save your time and $$ and go somewhere else rather than trying to deal with this guy, a very dishonest man.
The owner does not want to hear about returns or refunds for an undelivered rug. We were very specific we needed a rug quickly and were promised a four day delivery. When no delivery was made, we told him we wanted to cancel and would go elsewhere. Contract was then disclosed to me that in fact says there is a no return/no refund policy. Not indicated when we were in the store, not willing to deviate from this policy. It’s now two months later, still no rug and still trying to get our credit card company to stop payment to this dishonest “businessman”. Rugs are in fact over priced and exact same rugs can be found with a few clicks online for less than half the price.
Horrible, horrible integrity & service. Sent an antique runner to be cleaned. Owner assured me they take the best care & use great concern while cleaning. 2 weeks later they delivered the rug back to me with a huge black grease looking stain across the entire width of it. They took it back to get it out & just delivered back. Now the black stain is gone & there is thread missing and a bleach looking mark where they worked too hard to get the stain out that they put in it. Owner has been rude & says they are not to blame. That with wear the bleach mark will not be visible. So very disappointed & will make sure I never let any one I know use this company!!
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