Floor & Decor in Danbury is a warehouse-format flooring retailer with a broad range of tile, stone, wood, laminate, vinyl, and installation supplies, along with in-store design guidance.
Large, in-stock selection of hard surface flooring and tile, everyday value pricing, and convenient store hours. In-store design help can simplify selections for bathroom and kitchen projects.
Primary service area includes Danbury and surrounding Connecticut towns, with customers also visiting from nearby New York communities.
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Hard surface flooring and tile retail; backsplash and countertop materials; installation supplies and tools; in-store design guidance; order pickup.
Customer feedback often highlights helpful in-store designers who spend time on selections and provide thoughtful guidance, especially for bathroom projects. Several reviews mention patience and attention to detail from specific team members. Some shoppers report challenges finding staff assistance during busy times and note occasions when display items were not in stock.
I had a pretty middling experience here.I found that the staff was often flustered in corners of the store chit chatting while many customers were looking for assistance.When I did manage to peel one of them away from their busy social circles,, they were often very informal with how they treated us and did not seem very interested.Additionally, there were many tile options on display that they did not have in stock.Management does not appear to be keeping a close eye on their daily store operations.
It was such a pleasure to work with Sonia Lopes from the Danbury floor and décor store. She helped us design three brand new bathrooms. She was creative, very knowledgeable, and most importantly, listened and cared about what we wanted. She is a gift.
I just want to take a minute and recognize Janet, our Designer, for the positive customer experience that we had during a recent visit to the Danbury location of Floor & Decor. Her patience, attention to detail and understanding of what we were looking for helped to make the experience pleasurable and easy and we couldn't be more pleased with the wall tile and flooring products that she helped us select to help transform our bathroom into the vision we were looking for. I would highly recommend Janet and the rest of the Floor & Décor support staff for all your tile and flooring needs.
I can’t say enough about Sonia at Floor and Decor in Danbury. She patiently helped me with my master bathroom renovation. She was extremely knowledgeable and great with coordinating every aspect of my design project. This is the final reveal of my bathroom with designer Sonia Lopez. I’m in love with everything! Thank you so much Sonia!!
I can’t say enough great things about Sonia and Hannah at Floor and Decor in Danbury. Sonia is extremely knowledgeable and helpful. I used her design services. She was not pushy at all and wanted me to be happy with my choices. She spent over 2 hours making sure I was excited about my design. Hannah is fabulous! She went above and beyond to help when no one else was available. I highly suggest Floor and Decor for your design and remodeling needs. When you go, ask for Sonia for design help.
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