Big Bobs Flooring Outlet

We had a great experience with John at the Dayton store! We had a large install for 185 yards with padding and every carpet store we checked didn’t have the amount we needed and would have to order it in which would take weeks to get and then they were scheduling installs in March. John came out the next day and measured, had a quote within a few hours and worked to keep us in our budget. They installed the carpet a few days later and we couldn’t be happier. John’s customer service and follow through made our project a success! we will definitely be using Big Bob’s in the future!

Very Rude costumer service. Many of my Associates recommend not to do buisness with due to the Customer Service Rep and attitude. Due to the location and how close it is to my Unit, I decided to anyway. Big mistake. Very unfriendly, The selection was good from what I could see before I felt like I was being pushed to get out, First it was the service rep, now the on site employees. Ive also had my maintenance men come out and look at products and say they agree with me. No buisness owner should make their customers feel like this, so i'm Not sure if the owner even knows So i felt the need to leave A review. Hopefully this can be resolved because I put alot of money into my units and this could save me and probably other landlords money.