Business ProfileFlooring Contractors in Dublin, Ohio
Soft Step Carpet
Soft Step Carpet
Soft Step Carpet installs carpet and flooring from Plain City, serving Central Ohio and the Plain City area since 1995. Its project process includes an appointment and a team visit to the home.
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Business Highlights
- It lists a 100% satisfaction guarantee.
Service Area
Dublin, Plain City, Marysville, Powell, Delaware, Lewis Center, Hilliard, Columbus, Worthington, Westerville, Galena, New Albany, Blacklick, London and West Jefferson.
Active Business Listing
Soft Step Carpet is one of 10 flooring contractors ProsGrade lists in Dublin, Ohio.
Active
Public local listing
Listing details
3 services listed: Carpet installation, Luxury vinyl flooring and Linoleum flooring. Open 5 days a week. 113 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Soft Step Carpet compares with the other 9 flooring contractors on ProsGrade in Dublin, using public Google ratings and review counts.
- One of 10 Dublin flooring contractors on ProsGrade.
Services Covered
3 services- Carpet installationBerber, loop, frieze, plush and textured styles
- Luxury vinyl flooringPlank (LVP) and tile (LVT)
- Linoleum flooring
Reviews
What customers say
Customers describe helpful guidance when choosing carpet and praise the installation crews' professionalism. A customer reports carpet seams that had not settled after about 10 months; after a call, Soft Step came out right away and repaired the seam.
Customer Reviews
Eleanora Blake
Great experience with Soft Step Carpet. They guided us through different carpet options and made the entire process easy and stress-free. The installation team was on time, professional, and the finished work looks fantastic. Very happy with the service.
Brian Dunn
We hired Dustin at Soft Step to replace the carpet in our Home. The Soft Step team was great to work with and installation went smooth all at competitive prices! We had some peaking at some carpet seams that did not settle after ~10 months. We called Soft Step and they came out right away and repaired the seam. I highly recommend you work with Soft Step!
Suzy Waud
I hired soft step carpet to do my kitchen floor. I got a great quote on luxury vinyl plank and the installers did a wonderful job and made sure that I was completely happy. Manager Dustin was wonderful to work with and I can’t recommend this company enough. I’m so happy with my new floor,. I can’t even express.
(this is not a paid endorsement)
Alex Renschler
I can not rate this company highly enough! They got me an estimate appointment quickly and brought their samples to my house. Bobby was efficient, made sure to educate me about what I was buying and made informed suggestions to help me make choices. I was quoted nearly HALF the price other places had quoted for lower quality carpet so I splurged a little and got a nicer carpet. The installation team was also very informative and professional and did my whole place in just over 3 hours! When I pointed out places that looked like they needed tightened they didn't argue they just got the tools and made sure I was happy. And the carpet itself is gorgeous and so soft! I could not be happier and I will recommend this company to everyone.
Kaitlyn Lebold
Bobby was so kind when he came to measure, and he was quick. He helped me pick the right color carpet for my home, and even had samples ready to show. The carpet came in quickly (about two weeks) and we’re installed the same week. José And the rest of the guys installing were so kind, quick, and I felt comfortable having them in my home. They even had their own vacuum to clean up when they were done. I would definitely recommend soft touch carpet. The quality is great and they do a great job!
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