Business ProfileVerifiedFlooring Contractors in Fairhope, Alabama
Bay Flooring & Design Inc
Bay Flooring & Design Inc. is a flooring store in Fairhope serving builders, contractors, repair professionals and homeowners across Coastal Alabama. It has provided flooring products and services since 1993, and offers installation, supplies, materials and hands-on project assistance on request.
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Business Highlights
- Family-owned and operated.
Service Area
Fairhope and Coastal Alabama.
Public local listing. Bay Flooring & Design Inc is one of 8 flooring contractors ProsGrade lists in Fairhope, Alabama.
Listing details
5 services listed, including Wood flooring, Hardwood, laminate, vinyl and tile flooring and Custom showers. Open weekdays, closed on weekends. 16 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Bay Flooring & Design Inc compares with the other 7 flooring contractors on ProsGrade in Fairhope, using public Google ratings and review counts.
- One of 8 Fairhope flooring contractors on ProsGrade.
Services Covered
5 services- Wood flooringSanding and finishing; prefinished and sand-and-finish options
- Hardwood, laminate, vinyl and tile flooring
- Custom showersCustom tile showers; a range of materials and colors
- Carpets, rugs and runnersCustom rugs and runners; varied styles, colors and textures
- Luxury vinyl plankA variety of styles, colors and textures
Reviews
What customers say
Customers describe a helpful, welcoming showroom, and one customer appreciated being able to browse samples without pressure. A customer coordinating work before a move-in said the commercial vinyl flooring was selected and installed within the needed timeframe; after a small issue was reported, it was fixed. Another customer praised the selection and quality of carpet and vinyl plank but described phone customer service as nonexistent, with difficulty getting callbacks or installation updates.
Customer Reviews
Jimmy B
Clay and his team were very welcoming and patient! This was just our initial look at samples and there was no pressure to buy or upselling taking place, thank you for a pleasant experience.
Austin West
Outstanding experience. Michael was instrumental in getting myself and my wife what we needed and what she wanted. His son did our installs and was social and comfortable for my family to be around.
D Kaufman
I was so pleased with the selection and the quality of the products used in my home (carpet and vinyl plank). I gave 4 rather than 5 stars because the staff is knowledgeable and helpful once in the showroom, however customer service over the phone is nonexistent. Good luck ever getting a call back or update on installs.
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Frequently Asked Questions
Does Bay Flooring deliver flooring materials to customers?
No. Materials are delivered to its warehouse, not to customers.
How are returns and refunds handled?
Returns and refunds are considered case by case.
Are warranty terms the same for every manufacturer?
No. Each manufacturer has different limited warranties.