Riverwoods Flooring supplies LVP, hardwood, and laminate with attentive customer support for quotes, samples, and order tracking. Many orders ship quickly from Fort Wayne, and staff assist with brand selection and matching trims.
Clear, timely quotes and straightforward ordering. Good brand selection and competitive pricing. Many orders arrive quickly and are well packaged, with staff who stay in touch through delivery.
Serving customers from Fort Wayne with shipping to many locations; availability and transit times vary by carrier and product.
Flooring material sales for LVP, hardwood, and laminate; sample ordering; quotes and order support; shipping coordination; guidance on trims and accessories.
Reviews frequently highlight quick shipping, competitive pricing, and responsive communication from staff during quoting and delivery. Many customers mention smooth ordering and well-packaged materials that arrive as expected. A smaller number report shipping-related damage and replacement coordination, noting delays when hidden damage appears during installation.
Great experience! Got my flooring in a few days at a great price. We had no issues with delivery. Customer service was very responsive and helpful! Highly recommend.
So far everything looks fantastic! It was well packaged and delivered quickly. Laura was so incredible to work with she was so knowledgeable responsive and answered all my questions. Truly wonderful company and star experts in the flooring industry! 100000% recommend and will gladly work with them in the future thank you!!
Gorgeous, gorgeous flooring from Riverwoods! We purchased COREtec Cairo Oak and the quality is evident—thick, long sections of LVP with great connection points. Samples, communication with the team, and shipping were efficient. Would use Riverwoods Flooring again in the future.
After contacting many flooring places, we bought our flooring from Riverwoods flooring because of price and speed of delivery. Laura helped us update quotes and talk through pricing with us and made it very easy to purchase with a link. We would totally buy again from Riverwoods.
I ordered 14 boxes of LVP flooring and 6 arrived with obvious damage. I called and filed a claim, and the company sent 3 replacement boxes. Unfortunately, during installation, I discovered that 4 of the sealed boxes also had hidden damage — corners and edges crushed, and several pieces marred from the metal shipping straps.This caused major delays and wasted effort since we had to stop the install and remove what had already been laid due to not having enough usable flooring. I ended up having to purchase replacement product from another vendor just to complete the job.While the staff were polite and the prices competitive, the amount of shipping damage — both visible and hidden — is simply not worth the hassle. Save yourself the frustration and buy from a store where you can inspect the flooring in person before purchasing. Stay away from this company! If they respond to this you will likely see blame placed on the shipping company, or that you can use broken pieces. Well maybe use a different shipping company and good luck accounting for visible and unknown damage in your waste calculation.
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