Floor & Decor

Stopped by the FnD Georgetown location looking to pick and short list tile designs for a Bathroom Renovation project. While I came in with a certain design idea in my head, I soon realized that the tile options I was going for wasn't fully cohesive. Along came Chelsea, who pleasantly and patiently helped me in going over all design and color scheme options with the concept I was interested in and after almost 1hr, she had wonderfully curated a cohesive package of Bathroom tile design that fully resonated with me. Fully appreciate her help and her personal interest she took to get my project moving in the right direction. Very seldom do you find folks who genuinely take the time and personal interest to volutarily help customers and Chelsea went above and beyond. Thanks for your involved inputs and design feedback Chelsea! Really appreciate your help.

William, the Chief Executive Merchant, and Garry were absolutely exceptional. They truly went above and beyond to assist us and ensure everything was handled perfectly. A special thank you to William his professionalism, leadership, and attention to detail made the entire experience seamless. We encountered an issue, but William handled it promptly and efficiently, leaving us more than satisfied. His ability to resolve concerns and keep the store running flawlessly speaks volumes about his dedication and expertise. Because of this outstanding service, we will absolutely continue doing business with Floor & Decor. Highly recommended!

What can I say? I went to the floor and decor store in cedar Park and was horrified by the way they treated me. I was horrified by the way. They treated everyone that went in. I tried this new floor in decor in Brandon. Made find everything I needed for a shower. Take 30 minutes. It was such a breath of fresh air. He explained to me the water type in my district and why it might affect some of my choices. It was amazing. Heidi, the design consultant liked my choices and told me that it was a safer choice. The store manager Gary is exactly what you want to see in a leader. The whole experience of buying everything I needed for my bathroom made me realize I will only shop at this floor and decor for the rest of my life and I highly recommend you do the same. An amazing experience all around.

Fantastic customer service from the time I walked into the building to when I returned to make a purchase. All the staff were kind and friendly, genuinely interested in my office project. They asked me questions and encouraged I think of new ways to enhance my wellness space. Because of the staff, I returned to make the purchase of the Acoustic Wall panels to help reduce the noise in my wellness center. Thank you Brandon O for your recommendations, estimation with discounts and even helping to get the product into my car. The store manager, William was also supportive with helping me understand the Acoustic Wall Panels more in an office space with his own experience. I would highly recommend this store for your next project! Ask for Brandon O!

My post is about the amount of garbage in the area behind the store. I was walking back there and couldn't believe how trashy the wooded area behind the store was. I would like to think that huge companies like this could set up a volunteer program to keep the area back there clean. No it may not be your property but it does reflect on your company. The pictures don't begin to reflect the number of bottles and cans back there.